Luminor, the Baltics' leading independent bank and the third-largest financial services provider in the region, serves over 870,000 customers with a team of 2,300+ professionals. A valued member of The Blackstone Group.Core responsibilities:• Led Business Analysis and Requirements Engineering for BI & Data reporting activities in Retail and Business domain• Implemented a data and model-based Customer Life Cycle Management project to enhance customer engagement and retention• Managed a Data Anonymization project across 82 banking system non-production environments, ensuring compliance and data security• Automated Data Quality and Data Lineage solutions as key components of the organization's Data Strategy• Facilitated effective Requirement Handovers to developers, ensuring seamless project execution• Conducted Peer Reviews and shared Best Practices in business analysis to improve team performance• Analyzed Data Quality Issues and Managed Risks to mitigate their impact on business operationsAdditional contributions and achievements:• Served as a Business Process Management Ambassador• Introduced a new ceremony for the Retail BI & Data team to promote new ways of working in Agile• Enrolled in the Certification of Capability in Business Analysis (CCBA) certification, scheduled to begin in November 2024

BTA Baltic Insurance Company is the insurance market leader in the Baltics' offering a broad range of insurance services. The BTA employs over 1000 professionals and is part of Vienna Insurance Group, a leading insurer in Europe.Core responsibilities:• Collected and refined strategic initiatives from C&D-level management, ensuring alignment with the organizations Business Strategy• Applied the SAFe framework to prioritize initiatives, plan development capacity, and set implementation timelines• Redesigned Work Performance Management by introducing OKRs and revising the bonus scheme, supporting strategic goals • Designed a Customer Centricity Maturity Assessment for over 40k stakeholders and set the strategic scope for a Customer Experience project• Prepared content for C-level management for the organization's monthly town hall presentationsAdditional contributions and achievements:• Attracted a Pan-Baltic HR information system development partner to support strategic IT initiative

State Real Estate is Latvia's largest asset and property manager of state-owned real estate, handling 23% of the overall State portfolio. The company employs ~370 people.Core responsibilities:• Carried out P&L management reporting for C&D-level management• Conducted stakeholder management across all organizational levels• Led ERP, DMS, PMS, REMS, and DWH integrations, driving significant improvements in operational efficiency and data accessibility• Introduced and implemented Power BI, significantly enhancing data transparency and enabling data-driven decision-making, while phasing out the reliance on Excel-based reporting.• Coordinated data warehouse development, data mapping, and Power BI report creation for the external development team, using Jira and Azure DevOps for project management• Designed and implemented standardized reporting processes, including SLAs, and KPIs and maintenance procedures• Conducted a comprehensive analysis of the invoice processing workflow, designed an optimized digital process, defined system requirements, evaluated alternatives, and managed the implementation of the new solution• Developed business case assessments and scenario analyses to evaluate IT project feasibility and ROI.• Supported C&D-level management in annual budgeting processesAdditional contributions and achievements:• Established organization-wide innovation culture that now is part of State Real Estate's DNA• Developed innovation roadmap with the goal to engage over 50% of employees in innovation activities• Organized innovation hackathons and implemented the developed solutions• Engaged over 30 talented individuals in 5 innovation teams to pursue business innovations on a weekly basis• Developed Power Automate and Power Apps solutionsReceived the Employee of the Month Award for innovation culture development and hackathonReceived the Employee of the Month Award for invoice digitalization system implementation

Circle K Business Centre is a shared service centre in Riga, Latvia that supports Circle K operations within Finance & Control, Information Technology, Human Resources, Transport Fuel, and Customer Service in Europe and North America. The Circle K Business Centre employs over 750 people and is part of the Circle K group, which is one of the world’s leading convenience and fuel retail businesses and has approximately 14,200 sites across its network.Core responsibilities:• Performed invoice reconciliation in SAP "Ariba" Accounts Payable module for the Swedish business unit• Executed month-end closing and audit inquiries• Defined business and functional requirements for in-house OCR solution implementationAdditional contributions and achievements:• Served as the single point of contact in the Accounts Payable department for Robotic Process Automation (RPA) initiatives in Blue Prism• Optimized several Master Data and accounts Payable ProcessesReceived the Employee of the Month Award for independent RPA robot development in WorkFusion

Core responsibilities:• Supported HR business partners in the recruitment and interview process• Performed employee onboarding/offboarding• Organized and held bi-weekly Newcomers day• Managed internal communication campaigns and intranet• Performed successor training and transitionAdditional contributions:• Assisted the Department of Operational Excellence in various HR-related Lean transformation and RPA projects• Developed Macro (VBA) solution for maternity leave calculations and automated communication for HR Denmark business unit • Assisted in the merger and acquisition of Esso and Shell fuel stations in Germany for Europe's C-level management team• Supported the Fuel Distribution and Planning Department to ensure accurate planning of fuel delivery routes and reconciliation of delivered goods• Delivered external communication campaign of practicants experience in Circle K Shared Service Centre

The "Ropejumping.lv" is the only company in Latvia, which offers the opportunity to experience freefall rope jump from over 47-meter height in Sloka and other sites. Since founding "Ropejumping.lv" has grown to 6 team members.In the early days ropejumping was a passion and hobby for me and my friends. Over the years, we managed to transform passion and hobby into a successful business.Main responsibilities:• Performed the necessary site and rope setup• Instructed the clients about safety precautions and prepared them for the jumpAdditional contributions and achievements:• Implemented the Zero-Accident Policy and safety standards• Managed to handle over 200 commercial jumps during the festival Playground in 2017

AIESEC develops and connects the next generation of young leaders with impactful professional and volunteering experiences to unlock their potential.Core responsibilities:• Lead a team of four talented individuals and performed leadership trainings• Managed strategic partnerships and sponsors• Submitted fundraising project application for a tender and obtained maximal funding• Performed product promotion and sales• Organized the annual AIESEC national conference• Carried out social media marketingAdditional contributions:• Delivered a leadership workshop at the national Train the Trainers Conference in Slovakia for an audience of 60 future leaders• Facilitated in International Train the Trainers Conference in the Czech Republic for an audience of over 200 future leaders