David Hardy Email & Phone Number

Wake Forest, NC, US

Wake Forest, NC

I am excited to finally bring the Wake Forest community its very own HoneyBaked Ham and Cafe. We opened our doors November 20, 2015 in the Wakefield Commons Shopping Plaza: 14460 Falls of Neuse Road, Suite 161, Raleigh, NC 27614. Stop by and see us. We look forward to serving you!

Raleigh-Durham, North Carolina Area

East Region

• Oversee all sales and operations for 36 retail locations and 7 franchise stores located in North Carolina, South Carolina, and Tennessee. Responsible for leading a Region team to the achievement of sales and profitable.
• Led company in Net Profit Margin in 2011 at 18.7% (4.2% above company average).
• Top of company in Net Profit Margin in 2012 at 17.8% (4.2% above company average).
• Achieved highest revenue increase in the company in the lunch line of business at 12.5% growth.
• Key presenter at the 2011 company-wide Leadership Conference on the topic of “Sales Building”.
• Attained highest Quality Assurance Audit scores in the company exceeding 93% satisfaction.

North Crolina, South Carolina & Jacksonville, FL

• Effectively developed, led and maintained a high performing team through the strategic implementation of four key priorities: People Development, Customer Service, Drive for Sales and Financial Stewardship.
• Facilitated, led and tested the brand development of the boneless ham which now accounts for over 20% of the company’s annual total ham unit sales.
• Led company in Net Profit Margin for 2006, 2007, 2008, 2009 and 2010.
• Achieved highest net revenue increase in the company for 2006, 2007, 2008, 2009 and 2010.
• Delivered the company’s highest percentage increase in catering sales for 2006, 2007, 2008.
• Top in company in Customer Service as measured by Mystery Shop scores and customer surveys.

Raleigh And Greensboro Markets

• Successfully increased cleanliness, organization, sales and profitability under a span of control that began as four stores and quickly increased to seven. Performed many District Manager functions including district.
• Effectively managed the Raleigh store from a distance to be 1 of 6 stores (out of 108) to achieve the company “Magnificent 7” award.
• Achieved an average of 16.6% higher than previous year for phone shops.
• Assisted District Manager in set up and implementation of a comprehensive P&L training and review for Store Management Team.
• Created, implemented and facilitated a District Back-of-House Production training class for the Store Management Team.

Raleigh-Durham, North Carolina Area

• Revitalized both Raleigh and Durham store operations while increasing store profitability and organization. Managed both stores during the months of June through October 2003. Hired and trained full staff of 5-55.
• Increased Durham store ranking from 10th to 1st in the district.
• Improved Durham sales Income From Operations by 43.4%, ranked #2 in the company.
• Achieved highest store quality and sanitation grade in North and South Carolina at 102%.
• Increased Raleigh store sales by $55,000 from previous year (2003).
• Only store in the district to achieve greater than a 5% sales increase in Items Per Ticket.

Raleigh-Durham, North Carolina Area

Responsible for assisting General Manager in all aspects of store operations. Provided the majority of leads to staff store for all holidays and year-round positions. Established community relations with individual customers and local businesses. Completed training curriculum focusing on Customer Service, Sexual Harassment, Cultural Diversity, Sanitation.

While pursuing my degree from North Carolina State University, I worked full time as the Store Supervisor to ensure customers received excellence in service and product quality by performing, supporting and managing all aspects of store operations within the budgetary guidelines. I acted in conjunction with the Management Team in achieving company sales.