Dahshaini Selvaraj Email & Phone Number

Singapore

Singapore

Social Media Operations Specialist for Google APAC Social Lab- Works with global/regional social/PR/policy teams as part of a Global RapidResponse Team to put round-the-clock social listening/monitoring workflows andprocesses, proactive and reactive escalation and management of user sentiment acrosssocial platforms.- Maintain and continuously improve reactive social messaging frameworks and playbooksto preempt brand risk escalations around “known issues.”- Operationalise and manage the localisation of global social announcements in closecollaboration with cross-functional partners (operations, PR, marketing stakeholders)- Ensuring OKRs are aligned, well-measured, reviewed monthly and published to key stakeholders withmeaningful commentary- Managing the creation and management of dashboards on social media performance indicators and reports via Sprinklr- Planning social media training sessions for the wider marketing teams to enhance their capabilities- Working on internal communication (newsletters, case studies) and play an essential role inworking with the team on operations

Singapore

Singapore

Plan and manage media buy campaigns, negotiating with advertising sales agents to acquire cost efficient advertising space, product placements and sponsorships in the SEA market.Propose media that are available in the target markets afforded by the client’s budget and managing client’s needs and wants in the online media spaceExecution of media assets and campaignCreate marketing content for social media outreach purposes through daily content postings on social platforms and in campaign micro sites and social applicationsAble to provide analysis and recommendations to optimize campaigns when reviewedMonitoring of social media results on a daily basis with client’s goal and coordinationGenerate monthly social media reports and ads spent reportTrained in Adwords and Youtube AdvertisingClients: Rolls-Royce, Sony Pictures Entertainment, 3M, U Women's Network, LG Mobile Singapore, Run Social

Managed social media marketing platforms such as Facebook, Instagram, Twitter etcHandled and respond to consumers enquires through social mediaDesigning Artwork for ATL magazines Developing point of sales material for all assigned brandsGenerate monthly marketing communication reportsPreparing artwork and layout for events, atriums, warehouse sales layout Order processing for daily incoming orders – SAP Generating monthly sales reports Coordinating and compiling stocks forecasting for all assigned brands

Maintaining databases for various projectsStatistical analysis using SPSSAdministering questionnaire to patients on clinical trials and ensuring smooth process flow in various projectsManaged daily administration operations efficientlyManaging finance for the Spine ServiceOrganizing events and workshops for both public and doctorsEvents Management