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Samuel Dahunsi is listed as Customer Service Representative | Mastering Solutions & Driving Satisfaction at Aribiti Trading Company, based in Scarborough, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Samuel Dahunsi.
Samuel Dahunsi previously worked as Customer Service Representative at Aribiti Trading Company and Mobile Phone Repair Technician at Aribiti Trading Company. Samuel Dahunsi holds International Business Management, Business Administration And Management, General from Centennial College.
I am a dedicated Customer Service Representative with years of experience in providing top-notch support and service. My expertise lies in addressing customer queries, resolving issues effectively, and ensuring a smooth customer experience. With a strong background in a Customer Service Representative, I have a keen insight into customer needs and excel at offering personalized solutions.Take pride in building lasting relationships with customers, driving satisfaction, and enhancing loyalty. My skills include clear communication, problem-solving, and a focus on continuous improvement. I’m comfortable managing various tasks simultaneously and adapt well to fast-paced environments where a positive outlook is essential.Key Competencies:- Managing Customer Relationships- Resolving Issues and Handling Conflicts- Communicating Clearly and Listening Actively- Proficiency in CRM Software and Data Management- Demonstrating Empathy and Emotional Intelligence- Improving Processes and Boosting EfficiencyMotivated by a genuine passion for helping others, I’m always looking to expand my knowledge and contribute positively to the customer service field. I’d love to connect and discuss how I can contribute to your team.
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Aribiti Trading Company | [Jan 2019]- Enhanced Customer Satisfaction: Achieved a 98% customer satisfaction rate by providing timely and effective mobile device repairs and support, contributing to a 25% increase in repeat customers.- Reduced Repair Time: Decreased average repair time by 40% through the implementation of streamlined diagnostic and repair.
Lagos State, Nigeria
Lagos State, Nigeria
Customer Service RepresentativeWema Bank Plc [Jan. 2021]- Enhanced Customer Satisfaction: Consistently achieved a 95% customer satisfaction rate by resolving issues promptly and effectively, leading to a 20% increase in customer retention.- Improved Response Time: Reduced average response time by 30% through the implementation of efficient ticketing.
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Samuel Dahunsi works for Aribiti Trading Company.
Samuel Dahunsi is listed as Customer Service Representative | Mastering Solutions & Driving Satisfaction at Aribiti Trading Company.
Samuel Dahunsi is based in Scarborough, Ontario, Canada while working with Aribiti Trading Company.
Samuel Dahunsi has worked for Aribiti Trading Company and Wema Bank Plc..
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Samuel Dahunsi holds International Business Management, Business Administration And Management, General from Centennial College.
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