Working directly for Client- Marken a UPS Healthcare Company Under Boston Technology Corporation, Bangalore• Independently handling the whole project of Marken as Global System Support Engineer.• Analyze and troubleshoot complex technical problems, such as incorrect shipments,damaged goods, return processing errors, and inventory discrepancies.• Created standard operating procedures (SOPs), guidelines, and training materials as per new release version for PM & other warehouse operators.• Respond to customers inquiries and complaints and detect reasons for logistics problemsarising.• Identifying optimization areas of the supply chain and logistics activities and propose a solution to client.• Regression Test & Bug identification and coordination with developers to resolve.• Generate monthly review reports based on monthly warehouse operations & activities

Customer Support Engineer for Warehouse ManagementClient - Boston Technology Corporationworked for MARKEN

Import Export Coordinator at Hitech ( CARBON )We import Electronic items of automobile from China , Taiwan and supply all over India to Volvo , Tata Marcopolo and export it to commercial vehical manufacturers across globeRole and Responsibility1- Nomination of forwarder and intimate the party2- Handling Shipping process ( BL , Shipping bill , BOE , )3- Preparation of export and import documents ( PI , PO , PL EVD, FEMA , FORM SDF , DG DECLARATION )4- Making TT payment to our suppliers from CHINA5- Submission of documents to CHA 6- Follow up of shipment 7- Manage funds and make payments ( Customs , Fright forwarders etc)8- Making Duty payment online ( icegate )9- Generate E-way bill10-Submission of BOE and SB to bank etc11- knocking off SB and BOE online12- following up with accounts team for inward remittance

Worked at Atlas Logistics Pvt Ltd as management trainee in pricing department ( Ocean )1- Handling Global RFQ's2 - Contacting Shipping Lines for rates3- preparing quotation for LCL Aand FCL shipments4- Negotiation of rates with shipping line and NVOCC5- Taking special rates for DG Cargo6- Contacting customer on regular basis7- updating the vessel schedule and booking information8- getting documents required for Export and import9- Coordinating with operations and documentation teams regarding shipments.