Daisha Jackson Email & Phone Number

Atlanta, Georgia, United States

Integral project manager to an ITAD Client Services Team specializing in lease return services and logistics.

Atlanta Metropolitan Area

Experienced student of yoga and multidisciplinary instructor offering in-studio, group, private, event and corporate yoga.

Key contributor to a team of full-time Account Managers, Project Managers, Art Director, and Copywriter fully servicing The Home Depot Safety Program account valued at $5M+ which included USA Retail Stores, Aviation, USA Supply Chain and USA Rental Services. Services included safety training and awareness materials created/produced/deployed on a monthly cadence, management/updates/content changeover of a fully custom platform built solely for client, several ongoing projects like recognition programs, competitions, social media channels and more. Content reached over 350,000 tracked associates every month (which accounted for 90%+ associate participation). As a contributor, forging and holding strong relationships with internal and client teams in addition to vendors was critical to program delivery.

Supervisor, trainer and lead of 8-10 client service representatives (CSR) responsible for a 500+ client base valued at $3M+ in addition to a nation-wide network of vendors both proprietary and contracted. Provided support for 7 wholesale pre-employment and tenant product offerings and services at the domestic and international level to include civil/criminal background checks, resume verification, national criminal database, international checks, medical compliance data, continuous activity monitoring and sex offender registry verification.

Strategic accounts manager responsible for managing strategic client accounts, serving as the lead point of contact.

Dedicated CSR who managed $16,000 in monthly revenue across 12 client accounts while mitigating discrepancies, proposing new products or services to maximize revenue and collaborating with C-level Executives.

Records processor responsible for manually inputting 20-50 documents into the records management system daily with vast knowledge of nationwide civil and criminal jurisdictions, redacting information as requested when faced with potential privacy violations and verifying accuracy and integrity of files and resolved errors alongside the quality department.

Data entry representative tasked with manually inputting 50-100 orders daily, verifying medical provider licensing and processing patient Medicare insurance. Responsibilities included medical record review, ability to exercise discretion and confidentiality in the management of information and HIPPA and communication with durable medical equipment (DME) providers and patients to conduct sleep studies.

Fort Meade, Md

Military based recreation aide responsible for management of 50+ space occupancy campground, 5+ indoor and outdoor rental facilities, large rental equipment, 100+ lot storage facility and retail store sales.