• Responsible for overall revenue growth, business operations, and customer service for new Initiatives. Managing a total 100 member team spread across the country.• Redesigned the sales strategy and the team structure to increase the territory covered, define customer segmentation, sales team development, which catapulted the growth to 10 times.• Changed the B2C process of sales, customer service and operations. Reached out to 110% more clients as compared to previous quarter.• Drive all work streams associated with selling products—marketing, lead generation, pricing, promotion, forecasting, P&L.• Worked with the external agencies to conduct customer surveys. Gathered the insights to improve the offerings and the positioning of the solutions.• Joined as Business Development Manager and promoted to National Sales head in 2021 and later promoted to Director of Sales in October 2021.

Responsible for account development, cold calling, assessing client needs, and identifying solutionsManage account relationships, contract negations, sales, pricing, billing, and logisticsCollaborate with cross-functional teams to improve customer service experienceLead planning, strategy, proposal process, and bid preparationPerform market research on competitive landscape and industry trendsTrain and mentor new sales representatives

Marketing:- Developed and implemented Go-to-Market strategy for our flagship products in the domain of Automotive Engineering - Increased client base from 0 to 75 colleges bringing in 20K+ users and revenue of approx. 20 Lakhs/month - Led a team of 7 managers in driving and meeting sales targets and course operations- Designed promotional contents of our product for website, brochures, proposal, mailers etc.Key Account Management- Managed accounts of 20+ clients by handling queries, providing solutions and realizing payments- Led a team of 8+ individuals from office as well as on site for the purpose of conducting daily activities and optimizing operations- Conceptualized and designed operational processes for day to day service delivery at clients’ endProduct Development- Conducted Focused Group Discussions and Interviews with all the stakeholders involved, to understand the product needs and prepared blueprint of the course material- Led a team of 10+ personnel across 3 verticals in designing our core product offerings- Coordinated with IT team in designing the UI of several web portals