Daisuke K. Email & Phone Number

Montreal, Canada Area

- Translate business needs / KPIs / Trends / etc to technical specifications- Design, Build & Deploy BI solutions (quality reporting and data visualization solutions) used by MS Power BI and MS Azure (Synapse, Fabric, ADLS, etc)- Create and Modify some ML models for supporting internal operation (it is not an official request from the departments but suggesting to use some ML and DL models for improving their operations).- Develop and execute database queries and conduct analyses by SSMS- Consult an existing BI solution (SSIS & SSAS), as well as a new solution, ZAP BI Data Hub- Research / Investigate Data Modeling in ERP (Dynamics 365 F&O) for table relationship, then create and push entities & data into Azure Datawarehouse (Azure SQL Server) for visualization & data analysis for sectors (HR, Sales, Finance, Upper Management, Production, Inventory, etc).- Handling other ad hoc data and research analysis requests as they occur

Montreal, Canada Area

- Create BI report by using data by MySQL & Power BI. Such as Sales Analysis Report, Sales Trend Report, Inventory Analysis Report, New Customer vs Returned Customer Reports, Purchasing Analysis Report, Sales Result per Area/Counrty Report, Inventory Dead-Stock Report, etc.- Built different kind of reports like parameterized reports, Ad hoc reports, Drilldown reports and Drill through report for an upper management team.- Researched, tracked and analyzed sales information for LXRandCO Education and their competitors identifying market trends and growth opportunities.- Coordinated with business unit teams developing further enhancements of the performance management processes and tools.- Analyzed business processes ensuring best practices were captured and implemented consistently.- Developed numerous ad-hoc queries and reports to collect and present information that satisfied clients and contributed to achieve organizational goals.- Used Business Intelligence Reporting Tool to create KPIs and Scorecards to improve corporate profitability measures and comparative financial analysis- Worked closely with the each department to analyze and consolidate request requirements to improve the decision planning process and meeting project deadlines.- Defined data requirements and report layouts for the business to review. Created testing plans and scripts based on requirements.

Brossard, Quebec

[Customer Support (Level 2) & Analysis Existing Cases]- Analyse campaigns performances in Google AdWords, Yahoo!, Facebook, etc in the platform to give proper answers / advice to clients.- To check main stats/metrics such as CPC, CPA, CTR, CVR, etc on entities (campaings, AdGroups, Ads & Keywords) to give proper answers / advice to clients.- Investigate & Answer Questions from clients via Email- Analyze Cases which were Escalated to SL2 (Support Level 2) and Closed Case, Duration of time taken until it was solved, what kind of questions were often escalated (it shows that what kind of training needs to be offered to SL1 (Support Level 1)), What cases were taken long time until they were solved and how we can acceralate it to be solved, etc.[Project Management]- Internationalization & Localization Project for a whole module on a Software- Data Migration Project from a server to another server- Staff Training & Education Plan1. Created a Rough Design of the Project & calculated rough time line (schedule).2. Connect & Discuss with stakeholders of each project (such as Client, Software Development Team, Product Owners, Scram Master, etc) to drill down their requests, abilities etc to put all into a Project Plan Sheet.3. Once the draft of the Plan Sheet has completed, circulate it to all stakeholders to get their thoughts and have all of them on the same page/understanding.4. Once the project started, regularly follow-up and see if all is on schedule. If not, do quick adjustment and discuss with upper management team if the thing seems to be a big impact, in order to avoid potential troubles beforehand and well-control the situation.

Montreal, Canada Area

Improve the operational processes in support of organizations mission -- specifically, support better information flow and management and organizational planning.(Main Duties)•Follow up Projects to see everything is done properly and on time.•Prepares Monthly Sales Results for each retail store, analyze key products/sales associates/price range/etc.•Prepares reports by collecting, analyzing, and summarizing information.•Contributes to team effort by accomplishing related results as needed.•Think logically and be able to analyze different parts of the problem at the same time and solve a variety of different business problems.(Analysis/Research Tasks) [Monthly Revenue Analysis (per store - 10 stores)] [Monthly Comparison Revenue Analysis (compared all 10 stores)] [Monthly Inventory Analysis (per store - 10 stores)] [Monthly Dead-Stock Analysis (per store - 10 stores)] [Monthly Inventory Turnover Analysis (per store - 10 stores)] [Monthly GMROI Analysis (per store - 10 stores)] [Monthly Employee Performance Analysis (1 Warehouse)] [Monthly Cost (Payroll/Expense/etc) Analysis (2 Offices)] [Monthly Sales Forecast (per store – 10 stores)] [Market Research & Sales Predictions - when planning to open a new store] - 1-2 per monthGeographic Factor, Human Traffic, Demographic (Ave. Daytime Population, Income, house-hold, # of tourist, etc), Store Location, VOM, Article in Newspepar, Financial Report, Simulate Traffic and Sales per day, Month, Year. [Questionarrie (Promotional Lead) Analysis]Customer Satisfaction, Cutomers' demand, Strong Points, find fields need to be improved, etc(Other Duties)- Logistics Coordination (Schedule incoming/outgoing shipment, keep track of shipment till be delivered/received, etc)- Payroll (CANADA, US & JAPAN)- Other Internal & External Operations- Benefit (Group Insurance/etc)- Budget Control- Employee Relation- Company Policies and Procedures- Compliances and Regulations/Juridictions- etc......

Working with Game Testers, my main task is to translate English document into Japanese (Translator / Localization) and vice versa in order to escalate the reports to our clients.

Fukuoka, Japan

In a consulting and designing buildings company, my task is to make documents by using Excel and Word, answering phones from clients and to make and modify design sheet by using AutoCAD. Also Administrative support was main task, too.

Sharjah, Uae

In a Tourism company, my main task is to guide guests to introduce UAE and Oman. Also make arrangements for TV and Magazine shooting teams. Additional task is to train and observe junior members at the office and Administrative support to the manager if no tour guide was assigned to me.

Nicosia, Cyprus

In an iGaming company, my main role is to take care of customer via phone, email, online-chat and fax with using English and Japanese. In addition, make a good relationship with Affiliates in Japan and discover potential customers by enhancing existing websites, and Localized English Websites into Japanese.

I was sent to Ireland by the organization to introduce and teach Japanese language and culture to mainly students at various secondary and primary schools. In addition, I also had an adult class at evening.

Fukuoka, Japan

Developed and maintained AS/400 System for Japanese Top Beverage Company for 5.5 years. 2. Established a strong connection with the clients, helping the company with increasing its annual sales by around 10%. 3. Making new systems of Sales Forecast at Vender Machines/Electronic Ordering system. 4. Travelled to most of its branches for introducing and helping customers with the new system. 5. Working under High-Pressure/Tight-Scheduled situation.