Daisy Anglin Email and Phone Number

Direct the services related to the efficient operation of a multi-service Family Living, Community Living - Waiver and Single Family Residence Establish communication with department heads, staff, state and county agencies regarding policies and procedures in the care, treatment and development of residentsDevelop measurement tool to monitor community inclusion outcome, responsible for continuous review and evaluation of program standards and needsMonitor residents account for compliance with agency and state guidelinesResponsible for effective work schedules for all managers and direct care staff Monitor policies and procedures to ensure proper implementation, responsible for providing clear, concise reports both orally and in writing Screen, interview and recommend applicants for employment following established personnel proceduresParticipate in employee grievance procedure, conduct/attend meetingsParticipate in conferences on behavior modification, diagnosis, treatment and progress of residents Responsible for the coordination of licensing reviews, develop plan of correction for deficiencies noted during surveysResponsible for department budget Participate in management on-call system and safety committee meeting Perform other duties as assigned and as may become logically necessary to meet the goals and aspirations of the organizationCoordinate, authorize all purchases through confirmed organization policy for biddingResponsible for incident management resolution of assigned areaIntroduced strategies to increase recruitment and reduce dependency on temp agency thereby increased department budget by thirty-five percent

Established hiring criteria and developed employee manualStaffed and managed a 20 - 30 person departmentNegotiated and obtained contracts with county agenciesAttended monthly/ bi-monthly meeting with county officialsCoordinated and authorized all purchasesMonitored staff performance to ensure satisfactory standards are achieved and maintainedDeveloped and implemented staff training Responsible for recruitment of qualified, trained staffResponsible for coordination and/initiation of disciplinary actionDeveloped annual budget Developed and maintained active relationship with county officials and familySupervised the delivery of habilitation servicesReviewed goal plans to verify measurable outcomesResponsible for the oversight of resident funds

Conducted periodic reviews and assessment of services/plans Developed and implemented client's goals, monitored progress and maintained appropriate documentation. Negotiated contracts for special projects Supervised and assisted in crisis resolution; liaison between families and case managers Supervised staff using individual and group supervision methodsResponsible for interviewing, hiring, training, and staff schedule Developed staff training, maintained employee expense report, monthly progress notes and conducts performance evaluation for assigned staff Participated as back up on-call and attended monthly quality assurance meeting