Daisy Tepper Email & Phone Number

Operate and oversee multiple locations including a Forbes rated Five Star Spa.

Greater Los Angeles Area

Streamline operational processes, training manuals, and merchandising plans for luxury boutique hotels and spas.Hiring and training of all staff for spas and retail stores.Instrumental in conception, design and facility expansion. Conducted financial and competitive analysis to determine various cost saving strategies for both short and long term.

Beverly Hills

Managed a 20,000-sqft-spa, 17 treatment rooms, Forbes Five-Star and lead a staff of 50+ employees. Handled the screening, hiring and training of all spa employees. Managed financials including budgeting, forecasting and the creation of the spas strategic sales and marketing plan, which resulted in the increase of spa revenue by 20%. Restructured spa retail.

Greater Los Angeles Area

July 2007 promoted to Senior Director of Spas for the Americas.Oversaw all operations for eight spas within the Four Seasons Collection. Atlanta, Palo Alto, Palm Beach, St. Louis, Philadelphia, Washington, Vail, and The Beverly Wilshire Hotel in Beverly Hills.Developed, screened, hired, trained and educated Four Seasons Spa Directors through a streamlined.

Beverly Hills, CA

September 2005 transferred to The Beverly Wilshire Hotel to oversee the spa construction, set up, hiring, training, and operations of the new spa.Managed the operations of the 8,000-sqft-spa, which included 9-treatment rooms, and a nail bar.Responsible for the introduction of a retail extension by means of creatively utilizing unused space. Since opening.

Beverly Hills, CA

Hired with Four Seasons April 2000.Responsible for the spa construction, set up and opening of the new spa, and daily operations of a 4,000-sqft-spa which included 8 treatment rooms. Created spa menu, including the design of spa collateral and the addition of poolside and kids services.Handled the screening, hiring and training of all spa.

Beverly Hills

Advanced from a Spa Coordinator to Spa Manager within 3 months, eventually promoted to Spa Director after three years.Managed operations for a 2,000-sqft spa, which included 4 treatment rooms, as well as managing a full service pool, with private cabanas and fitness center. Responsible for the hiring and training of all spa, gym and pool employees. Ensured.