Daisy V. Email and Phone Number

-Manage loan applications for Laundromat, Grocery store, Car wash, Real Estate and SBA. Review and verify customer financial documentation for loan processing. Communicate with customers via phone to resolve queries and assist with transactions. Collaborate with loan officers and underwriters to ensure accurate and timely loan approvals. Compile and submit complete loan packages, maintaining confidentiality throughout the process. Weekly team meeting, Appraisals,Environmental Reports

Led a team of 15 employees, -overseeing daily operations, and compliance with OSHA standards. -Enhanced operational efficiency by implementing staff development and succession planning initiatives. -Optimized inventory management, reducing stock shortages and overages through strategic ordering.-Established great working relationship with vendors. -Directed hiring and training efforts, ensuring employees adhered to customer service and operational standards. -Spearheaded marketing strategies, resulting in customer service improvements, and procurement to boost sales and customer satisfaction. -Organized promotional events, such as NYC parades and trade shows, to increase market visibility. Exceeded production goals by 18% and consistently increased sales by up to 35% over my tenure.-Launched the company’s first website and expanded online and social media presence, resulting in increased sales. -Negotiated payment terms for overdue accounts, successfully collecting outstanding debts.