Daisy Kim Email & Phone Number

San Francisco, Ca

San Francisco Bay Area, Ca

■ Government Endorsed Candidate/Exchange Visitor of Round 15A cooperative agreement and compact between the United States Department of State and the International Education Department of Republic of Korea to promote international understanding of Korean culture and skills through an open interchange of ideas between envoys and their American associates

Seoul, Korea

■ Awarded No.1 selling channel 5 times in a row among all competitors on the application in cosmetic category ■ Initiated peer-to-peer cosmetic business through mobile platform targeting of the niche market■ Created new channel on the application of the biggest web marketplace in Korea to sell imported cosmetic products■ Derived customer’s unmet needs from various field experiences to promote larger volume of sales

Sydney, Australia

■ Contributed to in-flight retail operation and catering service of the first class section at Sydney Domestic Kitchen■ Managed inventory checklists to better prepare for ready-to-go condition of each flight ■ Shortened efficiently the amount of time of process using time management and communication skills - Optimized the preparation process of catering equipment needed in each flight with cross-functional teams

Europe

■ Was selected by one of the top three Travel and Study Abroad Agencies in Korea to support their customer base■ Researched housing, attractions and fluctuations of price information while exploring more than 10 countries in Europe ■ Drafted 200+ articles about each country’s culture and the cost of living by field inquiry and self-experience■ Nominated as the most popular global reporter of the month in the customer community over 10 times

Seoul, Korea

■ Assisted co-workers with answering customer complaints on company website, by email and phone■ Counseled celebrities on product selection and purchase by offering trusted and knowledgeable recommendations

Seoul, Korea

■ Participated in a music promotion project as a research assistant to support developing a new market entering strategy■ Investigated levels of customer satisfaction in record market by coming up with feasible marketing action

Seoul, Korea

■ Managed an early stage online shopping mall company to build a customer service team■ Developed customer service protocol by benchmarking cases to deal with overloaded customer requests■ Optimized on-time-delivery service with sales and packaging team to support customers’ needs ■ Accelerated the size of revenue from 0.8 million to 1.1 million during the