• Schedule pick-up and delivery, trace and obtain load updates • assist internal customers with problems on loads• Monitor freight in transit and customer location requests for appointments.• Perform general administrative duties, clerical duties • Markets, services and promotes J.B. Hunt's transportation products and services.

• Anticipated customer needs and provided high quality service while upholding brand standards and values to ensure customer satisfaction• Meticulously handled POS system transactions that include credit, cash, exchanges, returns and refunds to ensure seamless and accurate cash flow• Actively stayed informed about latest sales• Greeted new and returning customers and developed relationships leading in customer loyalty• Built highly satisfied customer base by engaging and being able to determine their needs with excellent customer service• Met or exceeded daily established sale and performance goals

• Qualified to utilize inventory systems within the company to estimate delivery of particular goodsand merchandise• Verifying inventory counts within the system and adjusting counts if necessary, of items sold• Acquired necessary information from vendors relating to inventory received and estimatedshipments• Conveyed key information to management regarding fulfillment of specific items with salereports• Trained and supervised new employees to use company software in order to be competent inusing inventory management systems, global integrated fulfillment (GIF) system, and dispensingonline and grocery orders through GIF• Consulted with customers and resolved issues in relating to online grocery fulfillment orders• Supervised an online grocery department and working with a team of 15 to ensure fulfilment ontime of 120 orders per day• Achieved sale targets and increased CSAT score for the company with obtaining outstanding customer surveys