Daisy Nelson Email & Phone Number

Memphis, Tennessee, United States

-Coordinated a digital spin-off project involving global stakeholders and technology vendors to ensure a successful launch. -Supported a new enterprise digital solution by testing platforms and working with corporate Brand Management to secure bid. -Managed external corporate website by troubleshooting issues and facilitating digital brand requests.-Managed content management systems(CMS), created content and worked with global stakeholders on special projects. -Facilitated training for new CMS content contributors and acted as their point of contact for any questions or issues.-Responsible for the procurement and management of a new enterprise platform for Human Resources. Post implementation, the platform saved the company $230,000.-Proficient in negotiating vendor contracts on behalf of company brands while collaborating with internal stakeholders to ensure approval.-Created new training repositories comprised of videos, documentation and live trainings for projects.-Responsible for scheduling team/internal client meetings, recording minutes, managing and updating project timelines, charters, business cases and creating project summary documents.

Memphis, Tn

-Manage multiple high profile project/events that roll up to the CEO and senior management that require vendor sourcing and event logistics -Responsible for coordinating an internal recruiting program that requires the allocation of up to $1MM across 6-8 annual programs -Ensure strong and seamless relationships by acting as a conduit between stakeholders, vendors and project team while maintaining consistent communications, setting expectations and resolving any arising conflict -Provide pre and on-site event support to include venue research, agenda construction, attendee transportation (up to 290 attendees), day-to-day logistics, and achieving the event’s goals and objectives

Greater Memphis Area

-Supported Strategic Sales team by leading kick off calls, updating project timelines, preparing regular status reports and any project documents needed for senior management e.g. PowerPoint, Visio diagrams/charts and summary documentation-Acted as the primary contact for internal customers in the field regarding project implementation questions-Implemented an internal reporting process for resources in the field to input project milestones in real time in order to track project metrics-Coordinated team on the creation of “how to” videos for sales campaigns and groups using internal and external resources-Regional trade show coordinator for the ServiceMaster Restore and Clean brands-Worked with outside vendors to ensure accuracy and timeliness of trade show services and materials-Responsible for corporate executives and franchise owner’s event registrations, schedules and hotel/transportation accommodations-Responsible for crafting communications to prospective leads after trade show -Assisted in designing new trade show booth and giveaways for 2018

Greater Memphis Area

-Organized volunteer recognition programs and special events-Developed and maintained relationships with local volunteer organizations, as well as corporate companies for the coordination of days/months of service- Increased visibility through social media marketing strategies by posting shareable content, managing a volunteer app. and engaging with followers-Assisted in event set up and installation-Set up back-end of a new volunteer database in order to track hours and events

Greater Memphis Area

-Handled a heavy workload of daily copy deliverables under deadline-Accurately transferred each item's details into copy for benefit-oriented, customer-friendly copy-Proofed print and web materials for a variety of brands, noting grammar, punctuation, accuracy, style, and tone

Alumni House

-Maintained correspondences with alumni to foster long-term philanthropic support with the school and source possible guest speakers -Tracked alumni donations

Milton, Massachusetts

-Responded to a steady influx of phone calls regarding facility use-Responsible for maintaining social media presence on Instagram, Twitter and Facebook-Created marketing plans for campus events

Milton, Massachusetts

-Created and executed marketing/PR campaign called the Respect Campaign by coordinating events addressing diversity and social conduct-Facilitated 3-4 peer mentoring groups per semester on the topic of student conduct-Collaborated with other colleges and universities on improving the student conduct process-Improved the Student Conduct Department's internal webpage by increasing user experience and aesthetics ​

-Mentored 24 students per year to ensure academic success -Worked with teams to resolve conflict and mediate group discussions -Created and presented mock presentations to show quality of work standards-Taught four classes without assistance

Milton, Massachusettes

-Facilitated weekly floor and house meetings to foster communication and group interaction-Managed events 5 times per month from diversity and inclusion to community service-Created "Take it" day, an event encouraging personal development and positive morale

Milton, Massachusetts

-Managed a high volume of calls and questions about events, campus locations and departments-Assisted in the organization and planning aspects of Orientation, Graduation and Accepted Students Day, which included social media marketing and content creation-Coordinated students to set-up rooms, run technical equipment and other arrangements for events-Managed 7 International Nike camps (8-17 year old) by facilitating events and safety procedures

Greater Memphis Area

-Assisted with the logistics for the Corporate Leadership Meeting for ServiceMaster’s top 125 associates and for the Terminix Winter Conference-Created promotional marketing materials for the Corporate Leadership Meeting and Terminix Winter Conference-Created informational handouts and PowerPoints for Corporate Citizenship Committee Meeting -Responsible for attendee support using the software Cvent

Greater Memphis Area

-Developed relationships with various volunteer networks and organizations such as Mid-South Food Bank, Junior Achievement and St. Jude for the support of ServiceMaster’s annual We Serve Day, which is a national/local philanthropic community event.-Convention system support for attendees including pre-conference logistics, attendee materials, and the budget/decor for a Welcome Reception and Final Night Gala.-Created content for the ServiceMaster Clean and ServiceMaster Restore internal franchise website. The goal was to produce helpful information that would improve franchise community outreach strategies and help franchisees set goals that could easily be attained.-Worked with a group of six peers and created an improved American Home Shield website that offers support to contractors and clients via a web/mobile platform. Project was presented in front of several executives, including the CEO. The project was selected and implemented that following quarter. -Created a dynamic convention planning spreadsheet to help merge 20 plus individual planning group spreadsheets into one master-sheet that aggregates all data in real-time. Spreadsheet was shared with the corporate convention committee and is still used to organize convention planning efforts.

Mystic, Connecticut

-Presented cost saving strategies and packages to clients -Photographed weddings and engagement shoots and used Adobe Lightroom and Adobe Photoshop.-Developed new marketing ideas to improve social footprint -Collaborated with local hotels, wineries, and caterers to improve our business relationships