Account Director
Current• Ownership of sales and marketing management functions, driving business growth and profitability.• Overseeing strategic and operational aspects of marketing and customer relationship activities to ensure alignment with business objectives.• Leading the Account Management Team, providing sales coaching and implementing marketing initiatives to enhance business sustainability, elevate customer satisfaction, drive revenue growth, and foster employee retention.• Gathering market insights and providing valuable feedback to company leadership on competitive landscape, customer needs, and product development opportunities.• Proactively initiating upsell and cross-sell strategies for account expansion, achieving exceptional retention rates, revenue growth, and optimizing client service experiences.• Specialised in FMCG, Consumer Electronics and Automotive sectors
