Account Manager
CurrentUpdated receivables daily by coordinating and monitoring daily sales order processing and over 100+ bank remittance transactions daily.Led dispute resolution process of deductions weekly, driving the process from discovery to resolution with closure resulting in receipt of payment and/or refunding invalid charges. Researched 50+ missing and unresolved payment issues through account reconciliation daily.Analyzed and documented 20 customer disputes daily of billing issues utilizing a project management approach to resolution aimed at driving issues to closure and resulting in successful collection of outstanding AR.Tracked and maintained 19 metrics for a variety of data including amounts collected, invoices processed, and discounts taken.