• Perform housework related to childcare, such as laundry, cleaning up after meals, tidying up play areas, andassisting with bathing• Implemented reading bilingual books with child every day to encourage active learning, which resulted inchild understanding both English and Spanish• Maintained accurate daily records of children’s individual activities, behaviors, meals, and naps• Observed play activities to identify positive behaviors and areas in need of improvement, implementingbehavior redirection where appropriate

• Application Development• Seamless third-party integration, secure coding practices, performance analysis, and streamline applications• Application Maintenance• Debug, troubleshoot and monitor logs, including legacy applications• Focused on enterprise integration, application development tools, .NET, and T-SQL, to develop, test, and maintain applications in-house• Implemented Agile management ideals such as sprint planning, participated in Kanban standups, sprint retrospective, and using Azure DevOps to facilitate tasks.• Conducted code reviews with engineering team to ensure work is of high-quality standards • Submitted change requests for test changes and production changes • Collaborated with a team of developers, project managers, a QA, and business partners to work together to deliver high-quality software changes and solutions

-Assisted customers with food selection, inquiries and order customization requests- Shopped for customers at Whole Foods and provided customer service for the customer about replacements and refunds to missing items in order-Politely assisted customers and accurately explained details and care of merchandise-Provided an elevated customer experience to generate a loyal clientele

• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance• Handled over 10 calls per shift signing up new customers, retrieving customer data, presenting relevant product information, and canceling services• Delivered Excellent customer service, resulting in consistent 100% customer satisfaction rating• Educated customers about billing, payment processing, and support policies and procedures

• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue• Applied security and loss prevention training toward recognizing risks and reducing store theft• Quickly and accurately answered customer questions and resolved issues to increase customer satisfaction 100%

• Solicited customers to purchase loyalty and item protection plans• Monitored self-checkout systems and provided assistance or intervention where required• Operated cash registers for cash, check, EBT, and credit card transactions with excellent accuracy levels• Assisted customers daily with completing purchases and locating items to ensure high level of customer satisfaction

• Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise• Maintained customer satisfaction with quick and professional handling of product returns • Promoted company credit card reward program for frequent customers where applicable, exceeding monthly goal of 15 signups per month.

• Pursued professional development opportunities to cultivate further understanding of considerations governing productive learning environments• Used behavior modeling and specialized teaching techniques to share and reinforce social skills• Tutored struggling students individually and in small groups to reinforce learning concepts

• Worked with teacher to design lesson plans and coordinate activities for class, consistently noting successful ideas and identifying areas for improvement• Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery• Promoted physical, mental, and social development using classroom games and activities