Daisy Zhou Email & Phone Number

Buffalo, New York, United States

• Track patients discharged from outpatient services or the emergency department.
• Serve as a liaison between hospitals, providers, specialists, and community resources to ensure comprehensive patient care coordination.
• Identify and connect patients with necessary resources and services, including specialists, support groups, and community services.
• Collaborate with healthcare teams to ensure timely follow-ups on referrals, hospital visits, and outstanding items in patient care plans.
• Address and resolve any issues or barriers to patient care, ensuring efficient service delivery.

Buffalo, New York, United States

• Demonstrated flexibility and adaptability by providing direct patient care in various units, including Medical-surgical, Intensive Care, Step-Down ICU.
• Provided a wide range of activities of daily living (ADLs) to enhance patient comfort, including bathing, dressing, feeding, mobility support, toileting, emotional companionship, and safety measures.
• Monitored and recorded vital signs, including blood pressure, pulse, and temperature, maintaining precise and organized documentation on the facility's Electronic Health Record (EHR) system, ensuring accurate and.
• Collaborated effectively with interdisciplinary healthcare teams to deliver comprehensive patient care plans, contributing to improved patient outcomes across departments.
• Rapidly responded to patient calls, alarms, and requests, prioritizing patient comfort and safety, regardless of the unit assignment.
• Exhibited communication skills when interacting with patients and their families, addressing concerns, and delivering compassionate emotional support.

Buffalo, New York, United States

• Efficiently filled and dispensed an average of approximately 500 prescription medications per day, collaborating closely with the pharmacist and fellow technicians.
• Conducted medication inventory management, monitored stock levels, and ordered supplies to maintain optimal stock.
• Collaborated with pharmacists to resolve insurance-related issues and facilitate timely medication access for patients.
• Assist customers with prescription drop-offs, pick-ups, and inquiries, addressing their needs and providing medication when required.
• Utilized pharmacy software and technology for prescription processing, insurance claims, and maintaining patient profiles.

Buffalo, New York, United States

• Provided compassionate care and assistance to up to 20 residents in a unit, ensuring their comfort, safety and well-being.
• Assisted residents with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, and mobility support, promoting independence and quality of life.
• Collaborated with the healthcare team to assess and document changes in residents' health status.
• Engaged in meaningful interactions and coordinating recreational activities for a diverse group of individuals.
• Maintained detailed records of care provided, resident conditions, and incidents, ensuring accurate and up to date documentation for each resident.
• Effectively communicated with residents' families, offering regular updates on care plans and addressing inquiries and concerns.

Master Of Public Health - Mph, Health Administration

Bachelor'S Degree