Daizy Martinez Email & Phone Number

United States

• Invoice all commercial and retail purchase orders into ZOHO Books software• Manage 3.5 million in collections quarterly for commercial and retail accounts• Monitor aging spreadsheet to keep customer accounts current• Audit high volume vendor/freight bills and submit into ZOHO books software for payment • Dispute billing errors with vendors with supporting documentation for payment accuracy • Collect all ACH and checks for retail and commercial accounts• Collect credit card payments through third party software• Oversee customer accounts and follow-up on delinquent activity• Prepare quarterly/annual sales reports in excel for purchase projections or priceadjustments• Prepare financial quarterly reports in excel for retail accounts regarding payment historyand product failures• Review customer BCA documents and contact references for customer approval for terms • Handle financial B2B platforms to monitor net terms, cash flow, and credit management• Suggest credit increases based on customer payment reliability history• Keep track of finances, accounting documents, and retail deductions from product failures • Audit employee expenses for travel and submit into accounting software• Review sales commission and enter payout in accounting software• Create profiles in accounting software for new customers with corresponding credit details • Communicate with internal departments regarding customer credit status• Post transactions to keep ledger accounts current• Maintain quality customer service with customers and partners• Assist with additional office duties as needed

Jurupa Valley, California, United States

• Assisted managing and updating Aging spreadsheet for 3k+ customers • Maintained professional and personable relationships with customers • Answered any questions concerning bills and disputed charges with customers and/or internal departments • Gathered all invoices, statements, and supporting documents for customer payment• Took incoming phone calls and managed accounting email for AR inquiries• Updated customer accounts with valid contact information for system functionality• Data entry for commissions and accounts payable • Provided accounts payable with most recent invoices on weekly/monthly basis• Ensured that inquiries were promptly answered or referred to appropriate representatives• Established a welcoming environment for all guests • Assisted with clerical duties for management and overall office • Handled incoming and outgoing correspondences for accounting, human resources, and operations in a fast-paced environment • Managed organization charts of all SWTL employees for executive and new hire review• Maintained schedule for cleaning, printing, and office supplies • Maintained paperwork, manuals, and handbooks and made necessary updates

Bachelor'S Degree, Business Administration And Management, General

Associate'S Degree