Dajah Richberg Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

As a Screening and Applications Specialist at Cortland, I am at the forefront of a centralized pilot program designed to streamline the prospect-to-resident experience. Our innovative approach is rapidly expanding across the Cortland portfolio, enhancing the efficiency and quality of our application process.In my role, I am responsible for:Ensuring swift application decisions, typically within three to five business daysDelivering an exceptional customer service experience for all applicants, prospects, and peersMaintaining 100% lease file accuracy to uphold the highest standards of compliance and organizationReducing delinquency rates across our communities, contributing to the financial health and stability of our propertiesMy commitment to creating a seamless and positive experience for prospective residents is matched by my dedication to operational excellence and collaboration with my team. By leveraging a detail-oriented approach and a passion for customer service, I help transform the leasing process into a smooth and efficient journey for everyone involved

Atlanta, Georgia, United States

Creating exceptional living experiences for both prospective and current residents. My role involved showcasing our properties, guiding prospects through the leasing process, and ensuring resident satisfaction. With a dynamic and customer-focused approach, I strive to build strong relationships and drive leasing performance.

Norcross, Georgia, United States

Responsible for leading a team to deliver an exceptional guest experience. This role involved overseeing the front-end operations, ensuring efficient and friendly guest service, and driving sales through effective team management. My role played a crucial role in maintaining high standards of service and operational excellence.My daily responsibilities include: Leading, training, and motivating the guest service team to deliver excellent guest experiencesSchedule, organize, and assign tasks to team members, ensuring optimal coverage and productivityConduct regular team meetings to communicate goals, updates, and feedbackOversee front-end operations, including cashiers, guest service desks, and self-checkout areasEnsure accurate cash handling and adherence to company policies and proceduresManage inventory levels for front-end supplies and ensure the guest service area is well-stocked and organizedPromote Target’s products, services, and loyalty programs to guestsCollaborate with other departments to drive sales and achieve store goalsMonitor sales performance and implement strategies to improve metrics

As a dedicated Customer Service Representative at Home Depot, I passionately delivered exceptional service and created positive shopping experiences. With the ability to handle customer inquiries, resolve issues efficiently, and provide personalized assistance, improving success metrics for the company. My daily responsibilities include: Greeting and assisting customers with a friendly and solution-oriented approachResolving complaints swiftly, ensuring customer satisfactionOffering product recommendations and helping customers navigate the storeProcessing transactions accurately and handling returns and exchanges following company policies