Senior Legal Advocate, Victim Services
Current- Liaise between legal advocates and management to communicate updates and generate new ideas toimprove processes and service delivery
- Apply data insights to refine intake processes and improve client service metrics
- Oversee onboarding and training of new legal advocates and attorneys, focused on skill development within the team and delivering impactful victim services
- Negotiate with internal and external stakeholders to resolve complex client issues
- Represent SeniorLAW Center at external events and coalition meetings, enhancing visibility and fostering partnerships with community organizations