Senior Legal Advocate, Victim Services
Current• Liaise between legal advocates and management to communicate updates and generate new ideas toimprove processes and service delivery• Apply data insights to refine intake processes and improve client service metrics• Oversee onboarding and training of new legal advocates and attorneys, focused on skill development within the team and delivering impactful victim services• Negotiate with internal and external stakeholders to resolve complex client issues• Represent SeniorLAW Center at external events and coalition meetings, enhancing visibility and fostering partnerships with community organizations