Dakota Townsend Email & Phone Number

Philadelphia, Pennsylvania, United States

Licensed Real Estate Salesperson

Philadelphia, Pa

Non-Profit Organization providing Film & Media training/resources for individuals with disabilities.-Assists CEO with all aspects of the OWOA projects and fundraising events (OWOA Block Party, Comedy Show, Valentine’s Day Party, Philadelphia 76er’s Game)-Efficiently schedule team meetings, record meeting notes and delegate tasks to team members regarding the film program.- Ensures event setup/breakdown, maintain official contact lists, collects donations, coordinates volunteers, registers film & media program participants, and records food distribution. -Assists brand partnerships by selling tickets for 76er’s games, assist with OWOA/ Modell’s coupon distribution, and using Santander as ‘official’ OWOA bank.

Greater Philadelphia Area

-Ensures new patients are scheduled appropriately by considering their diagnosis, symptoms, and the physician’s protocols.-Liaises between new patients and the clinical team of 70 orthopedic physicians ensuring that all information is communicated in an accurate and efficient manner.-Effectively processes de-escalation of patient concerns and complaints to ensure that issues are directed to the most appropriate department for resolution.-Verifies as many as 40 patient insurances a day for all of the 3 Musculoskeletal Center departments.

Philadelphia,Pa

-Scheduled appointments and handled 70 incoming calls/messages from patients which reduced ‘traffic’ for medical staff. -Participated in focus groups for employee initiatives, Burn Out Committee, which helped the organization to gain perspective of the state/concerns of employees organization wide.-Used empathy and thorough knowledge of processes / procedures to successfully deescalate patient concerns and complaints which promoted patient satisfaction.-Created a new-hire training template as a member of the Burn Out Committee which was used to accurately document employee progress as onboarded into the organization.

Philadephia, Pa

-Worked closely with CEO to support clients with current projects including (photo shoots, NYFW and special events)-Contacted brands for collaborations with local and high-profile clients which included photoshoots and clothing line promotions.-Pitched ad placements for Walk Magazine.-Edited product website pages for clients on as requested basis.-Assisted w/ Walk NYFW Show by capturing BTS photo/video, coordinating interns/volunteers, registering media, distributing press passes, and setting up front of house and backstage areas for talent.

Philadelphia, Pa

-Created monthly social media plans for clients, wrote creative blog posts for company site andgathered press clips.-Assisted at events (photo Shoots + Fashion Shows - NYFW Sept 2016/ Feb 2017/ Raw Artist Showcase Jan 2017) which included setup front of house + backstage areas talent. -Diligently scouted stunning locations & models for fashion shows and photo shoots.-Captured BTS photo/video, maintained social media platforms, registered media, distributedpress passes and coordinated the efforts of 50 interns/volunteers.

Philadelphia, Pa

Performed integral tasks such as:-researching/compiling contact lists-press clippings-organized PowerPoint presentations -sent promo kits + ticket packages-wrote press releases-pitched stories and promotional directives-assisted event planning ensuring accuracy and efficient execution of events. Provided stellar support at promotional events + movie screenings which included:-point person for onsite interviews-completing movie screening reports-booth setup -participant ‘excitement’ generation-distribution of promo items for events such as (Old City Festival/Gay Bingo/Midtown Village Festival/South Street Pumpkin Festival.)

Bachelor’S Degree, Strategic Communication

Public Relations / Marketing

Real Estate

Education record

Activities and Societies: HU Philly Club

High School Diploma

Activities and Societies: Varsity Softball