• Prepare reports of findings, illustrating data graphically and translating complex findings into written text.• Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.• Conduct research on consumer opinions and marketing strategies, collaborating with marketing professionals, statisticians, pollsters, and other professionals.• Measure and assess customer and employee satisfaction.• Devise and evaluate methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arrange to obtain existing data.• Design, build, or maintain Web sites, using authoring or scripting languages, content creation tools, management tools, and digital media.• Write, design, or edit Web page content, or direct others producing content.• Select programming languages, design tools, or applications.• Record information about financial status of customers and status of collection efforts.• Organize and string together raw footage into a continuous whole according to scripts.• Trim film segments to specified lengths and reassemble segments in sequences that present stories with maximum effect.• Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments, and advertising agencies.

• Facilitates and conducts classroom and virtual training to program participants. • Coaches and assists job seekers in training opportunities with GCNA training resources. • Develops and implements individual career plans in partnership with job seekers.• Keeps accurate written case records and files that are necessary to meet program requirements.• Acts as a liaison between clients and community agencies.• Identifies and assess prospective job seekers in local communities to promote training programs and other Mission Services initiatives.

• Partners with Career Center Leadership to execute WFD operations plan to achieve daily, monthly, quarterly, and yearly goals for served and placed.• Assists Career Center Leadership to ensure operating costs are managed to budget.• Supports the Career Center Leader in the day-to-day operations of the Career Center.• Engages in activities to expand job seeker inventory.• Conducts pre-evaluation of job seekers for partnership program referrals.• Serves as a Goodwill ambassador to the community.• Works to de-escalate customer situations while finding an appropriate solution.• Provides one-on-one career advisement by coaching job seekers on interviewing techniques, job searching skills, career development strategies, and industry trends.

• Prepare job seekers for the current job market• Assisting with the completion of applications and resumes• Provide one-on-one career advisement• Coaching job seekers on interviewing techniques • Identify job seeker talents/skills and effectively match them to available employment• Maintain databases and records of services provided to job seekers• Provide accurate skills appraisals

• Prepare or serve hot or cold beverages• Take customer orders and convey them to other employees for preparation• Clean or sanitize work areas, utensils, or equipment• Describe menu items to customers or suggest products that might appeal to them• Set up or restock product displays• Provide customers with product details, such as coffee blend or preparation

• Receive, open, unpack and issue sales floor merchandise• Clean display cases, shelves, and aisles• Take inventory or examine merchandise to identify items to be re-ordered/replenished• Itemize and total customer merchandise selection at checkout counter• Used cash register, and accepted cash or charged card for purchases• Compared merchandise invoices to ensure that shipments are correct

•Stamped, attached, or changed price tags on merchandise, referring to price list•Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise•Ensured that shipments are correct•Answered customers' questions about merchandise•Set up advertising signs and displays of merchandise