Dakota Marker Email & Phone Number

Morgantown, Wv, Us

United States

Morgantown, West Virginia, United States

Morgantown, West Virginia, United States

Operating as a systems and network administrator for Mon Health Medical Center and Grafton City Hospital on a 50/50 basis, primary responsibilities include the implementation, maintenance, and configuration of servers, switches, and telecommunications/network infrastructure, as well as user and computer administration. Other duties include deployment and patching on virtual servers, overseeing and working on projects, and second and third-level end-user support. Occasional support to other locations in the Mon Health System as required.

Morgantown, West Virginia, United States

Operating as the lead for the Hospital’s Help Desk team, working with doctors, nurses, staff, and patients from multiple facilities throughout the state to evaluate technology-related issues and address them appropriately. Responsibilities include improving the level of Information Service by providing problem resolution or forwarding inquiries to appropriate personnel/technician, analyzing types of problems and inquiries to assign severity level and problem resolution, and direct break/fix support during drop-in visits or via remote software. Supervisory activities include scheduling, training, QA scoring, and providing assistance as needed to Help Desk Analysts, and communicating department maintenance, progress, and needs to management and other teams as required.

Fairmont, Wv

Working as a member of the University’s Tech Commons team to provide critical, time-sensitive technical assistance to faculty, staff, and students to support daily operations and teaching and learning. Common tasks include installing, configuring, and troubleshooting hardware and software related to computers, printers, scanners, audio/video, mobile, classroom, and lab technologies. Other duties include providing consulting advice to FSU’s students and employees regarding the use of such technologies, providing additional support to network, systems, and A/V teams as needed, and occasional on-call phone support.

Morgantown, Wv

Assisting Bank of America customers with banking related inquiries and service requests including balance and transaction inquiries, fund transfers, checking and savings account maintenance, etc. Other duties include filing complaints and notes on accounts, performing debit card maintenance, providing information relating to bank services, fees, and locations, and transferring clients to other departments when applicable.

Washington, Pa

Working in a team of five to maintain and validate Diebold voting machines for Washington County, PA for the 2016 Spring Primary Election. Duties included performing manual and automatic logic and accuracy tests, maintenance on chassis' and peripherals, and on-call remote site maintenance (during election day) for voting machines, as well as yearly maintenance on electronic poll books. Other duties include assisting the Lead Technician in uploading test reports to the server, preparing supply bags for the 176 voting precincts in the county, and various odds and ends tasks requested by the Washington County Board of Elections staff as necessary.

Martin'S Ferry, Oh

Performing all manner of reception work for the office during tax season. Common tasks include greeting clients at the front desk and ensuring their requests are met in a timely manner, making and receiving phone calls from preexisting and potential clients, setting up and checking in appointments, calling clients to confirm booked appointments, preparing set-up documents for tax professionals, keeping the reception area clean and stocked with refreshments, and communicating with other offices and off-site personnel as questions or issues arise.

Washington, Pa

Working in a team of five to maintain and validate voting machines for Washington County, PA for the 2016 Spring Primary Election. Duties included performing manual and automatic logic and accuracy tests on voting machines, as well as yearly maintenance on electronic poll books. Other duties include assisting the Lead Technician in uploading test reports to the server, preparing supply bags for the 176 voting precincts in said county, and various odds and ends tasks requested by the Washington County Board of Elections staff as necessary.

Washington, Pa

Working in a team of five to maintain and validate voting machines for Washington County, PA for the 2016 Spring Primary Election. Duties included performing manual and automatic logic and accuracy tests on voting machines, as well as yearly maintenance on electronic poll books. Other duties include assisting the Lead Technician in uploading test reports to the server, preparing supply bags for the 176 voting precincts in said county, and various odds and ends tasks requested by the Washington County Board of Elections staff as necessary.

Benwood, Wv

Installing, moving, and maintaining IT equipment for fluid engineers on oil well sites throughout the WV, PA, OH tri-state area. Duties include installing and tweaking broadband satellites, modems (both traditional and wireless aircards,) and laptops, delivering engineering equipment and/or chemicals, and troubleshooting via e/pop. Primary support during weekdays, as well as providing support on weekends with a rotating on-call schedule.Occasional travel to areas outside of normal coverage as needed.

Greater Pittsburgh Area

Working in a team of three to install new Verifone PIN Pad charge card readers in various Kohl's retail stores throughout the Pittsburgh/Altoona, PA area. Installs involve running cables, drilling new holes where necessary, and logging and tracking inventory of said pads. Surveys and in-store reporting are required.

Washington, Pa

Facilitating sales of a variety of consumer electronics, including televisions, media players, home and portable video game consoles, cell phones, and home and laptop computers. Other tasks included assisting customers, stocking shelves, maintaining general cleanliness for the area, and preventing shrink.

Washington, Pa

Assisting the Information Technology staff in various day-to-day efforts to maintain, repair, and improve their computer and phone networks. Common tasks consist of providing helpdesk support to users via phone, remote operation, or in-house visitation, monitoring network equipment including file servers and offsite storage units, and resolving computer-based issues on both the user and infrastructure end.

Visiting various "big box" retail stores like Wal-Mart, Target, Best Buy, etc. and assemble, maintain, and remove various types of product displays, most of which were from popular electronics vendors including Sony, Nikon, LG, and Panasonic. Photography and surveys of said visits is required.

Follansbee, West Virginia

Using a Mac-based editing system to produce a variety of video productions, including weddings, commercials, and production promotions. Other tasks included live camera work and equipment maintenance and transport.

Associate'S Degree, Network Administration

Activities and Societies: Alpha Beta Gamma

Education record