Technology Support Technician
CurrentProvide first-level technical support to end-users via phone, email, and in-person.Troubleshoot hardware and software issues, including operating systems, applications, and network connectivity.Install, configure, and maintain computer systems, peripherals, and related technology.Document and track issues using ticketing systems to ensure timely resolution and follow-up.Collaborate with other IT team members on projects and initiatives.Stay updated on the latest technology trends and best practices to provide effective support.