Business Systems Analyst Ii
Las Vegas, Nevada, United States
Systems analysts provide technical support and expertise for the front-end and back-end applications utilized by the operational departments. Analysts mediate the gap between users, company executives, and the IT department, analyze business requirements, and implement system solutions to optimize business processes. Level two analysts act as subject matter experts for training company staff and provided senior level support for level one analysts. Analysts are responsible for the full life cycle of software and hardware including research, development, testing, implementation, integrations, patch management, hardware and software support, inventory control, and end of life processes• Analyzed existing business practices, discovered efficiencies, and automated processes saving 2480 labor hours in 2019 by utilizing batch file programming, command prompt, PowerShell scripting, and SQL• Implemented IT systems and infrastructure for twelve restaurant and four nightclub operations nationwide• Provided application, hardware, operating system, and software support to Hakkasan’s global enterprise• Managed system interfaces, patch management, security policies, and version upgrades on multiple platforms