Dakota Smith Email & Phone Number

Edmonton, AB, CA

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

• Establish new sales and rental accounts, through walk-ins and call-in customers
• Responsible for processing rental quotations, contracts and reservations
• Accountable for scheduling and dispatching delivery trucks and managing customers' expectations regarding delivery
• Responsible for proactively educating clients about the proper equipment required for their projects
• Created an unparalleled client experience by providing exceptional customer service to meet the diverse needs of new and existing accounts
• Assist clients with loading and unloading equipment

Edmonton, Alberta, Canada

• Managed all aspects of Movati Members and Prospect accounts, including selling membership, changes, freezes, transfers, and cancellations
• Conducted membership tours and completed the sale process to prospects in accordance with the Movati standards and pricing.
• Accountable for generating sales leads through prospecting including lead boxes and corporate outreach
• Responsible for proactively managing and resolving all member concerns and complaints that are brought forward. Maintains detailed and accurate documentation related to concerns or complaints and escalates any serious.
• Created an unparalleled member experience by providing exceptional client service to meet the diverse needs of new and existing members

Calgary, Alberta, Canada

• Registered guest into our system, booking tee times and takingpayments in person and over the phone
• Assisted with regripping clubs for members, and club fitting
• In charge of closing the Pro Shop, including counting andbalancing the tills
• Proficient in telephone system, emailing and front deskreception within a high-volume environment
• Maintained up to date knowledge of store policies and productknowledge
• Assist the Back Shop to create a consistent flow between theBackshop and the Pro Shop

Edmonton, Alberta, Canada

• Processed transactions for merchandise
• Assisting customers with finding the jersey, hat at ormerchandise item that they were looking for
• Provided information on each of our products to helpcustomers decide which item is best for them
• Provided excellent customer services
• Adaptive and flexible in which location I worked at within thearena, as well as being able to work multiple different types ofevents

Edmonton, Alberta, Canada

• Assisted customers with finding the perfect club for theirindividual needs
• Regripping clubs for customers

• Assisted customers with finding products they are looking for
• Fit and sell customers golf clubs, Hockey skates, andsnowboarding equipment

• Registered guest into our system, booking tee times andtaking payments
• Doing day-to-day activities, stocking the shop and setting upfor events such as tournaments.

• Drove a 5 ton, 40-foot-long delivery truck every day. Deliveredhousing material from Jobsite to Jobsite as well as stockmaterial at the shop.

• Cleaned clubs and carts as well as parking cars in bothstandard and automatic vehicles

• Helped customers by selling clubs, bags, shoes, and multiplegolf accessories

Bachelor Of Business Administration - Bba, Human Resources Management And Services

Part of the Trojans Golf Team for 2 years, winning the U of C invitational and selected and competed in the Canadian University Golf.

Business Management Diploma

Was part of the Macewan golf team while still succeeding in my studies