Dakota Kendall Email & Phone Number

Orlando, Fl, Us

Rolling Meadows, Il, Us

Responsible for the day-to-day account management for carrier client accounts, typically $125K or less in annual revenue. Handles an assigned book of business, covering multiple industries and client locations, building, growing, and solidifying relationships with existing clients. Primarily passionate about delivering outstanding service to all clients within book. Solves common issues and identifies client concerns/opportunities and drives solutions with limited guidance.

-Small Gatherings is a culinary experience created by you and your guests, in the comfort of your own home. This interactive evening of cooking consists of you, and up to 20 guests, prepping, cooking and feasting on what you have created throughout the evening.

Orlando, Fl, Us

Winter Park, Fl, Us

Lead production and insurance presentations for new and existing clients. Develop new business commercial auto program and implement continuous improvement initiatives. Direct marketing and educational operations.- Generate 15-20 new clients within 30-day timeframe via standardized process design and implementation; attended insurance carrier webinars; drafted application templates and tailored marketing materials; collaborated with marketing team to strategize promotional campaigns; attended auctions- Achieved ~300% YoY premium growth within agency Commercial Auto Market segment; identified sales process opportunities; pursued leads; streamlined quoting process; drove sales presentations- Secured first out-of-state commercial auto client with $50+ premium; worked to secure agency’s highest selling policy of the year; earned $10K+ in commissions

Managed daily operations. Controlled financial forecasts, budgets, and schedule system. Oversaw 20 full- and part-time direct reports and 20 seasonal employees. Drove hiring, training, coaching, and talent development focus groups.- Reduced food and beverage sales loss to 3rd party apps by 30%; identified lost revenue due to outdated POS system; created separate POS revenue center for delivery and takeout; integrated individually assigned delivery charge accounts to support accounting; calculated and applied mark-up percentage; delivered program; trained FOH staff- Developed and presented clear concept outdoor promotional events area during COVID-19 pandemic mandate restrictions; formulated strategic plan to expand Courtyard 390- Secured $20K+ additional sales and achieved 60%+ revenue growth over 3-month timeframe; created exclusive menu for Courtyard 390 events; ensured CDC guidelines and regulatory compliance; drove hiring, onboarding, coaching, and scheduling operations; managed daily operations

Bethesda, Md, Us

Coordinated strategic direction and operational oversight for multiple food and beverage outlets. Led staff meetings, software implementation, and budget control. - Spearheaded coffee shop brand campaign oversight and boosted revenue by ~80% within first year; selected to design Press Release Coffee + Food brand; elected to Committee; identified top selling items; reviewed historical POS data; determined shop product mix; created marketing and merchandising tools; trained staff - Recognized for guest satisfaction scores with highest individual rating; championed employee engagement, customer service, and financial growth; set and attained yearly satisfaction goal of ~80%; analyzed reports; worked with team- Established unique Proofreader Whiskey Craft Kitchen brand within local market; formed vendor relationships to determine products and negotiated prices; collaborated with marketing to create product labels; outlined in-store marketing campaigns

Dothan, Alabama, Us

Orchestrated daily operations, performance reviews, and compliance oversight. Completed relevant leadership trainings and earned Focus Service General Certification. Passed Hilton’s Brand Standard Audit. Collaborated with Property Revenue and Sales Teams on forecasting hotel’s KPIs, utilizing S.T.A.R. report.- Ensure the premises are in operative condition as per category of the unit toreceive & serve the guests.- Conduct regular operations team meeting with all the HOD daily / weekly todiscuss routine operational matters, sales targets, GSTS feedback / RSTSfeedbacks and action taken for service recovery, and also any staff issues.-Monitor the purchase / indent / requisitions of each department, the accountsreceivable (collection from debtors) and the accounts payable (payable to thevendors / suppliers etc).

Birmingham, Alabama, Us

Handled all staffing, inventory, scheduling, productivity goals, and restaurant event planning for the Food and Beverage Department.Responsible for revenue management and payroll accountsManaged all food and beverage outlets in the hotel, including the cafe, rooftopand banquets.

Birmingham, Alabama, Us

rotating between front and back of the house positions to gain experience of the everyday operation.

Crafted four seasonal menus which showcased local vendors to align with farm-to-tabe branding Selected wine listing form five distributors Responsible for ordering, scheduling, payroll for 15 front of house employees. Implemented a wine preservation system

Point-of contact for the days events responsible for up to five events. Report out of clients experience to sales department for Customer relationship management. Execution of yearly programs such as: Alabama football, Mercedes-Benz Christmas party, BF Goodrich, West Alabama Bridal Show and West Alabama Food and Wine Festival.

Lake Buena Vista, Florida, Us

Internship through the Disney Culinary Program Evaluated daily mise en place on assigned work ensuring preparation of company, local, and state health department safety and station guidelines.Cook-to-order in fast- paced Seafood restaurant that serves 700-1,100 tables in a nightly service.

Bachelor’S Degree, Restaurant And Hospitality Managment

Culinary Arts/Chef Training