Dmitrii Krasnov Email & Phone Number

Москва, Россия

Management of operations departmentsThere are 20 employees in the Department, providing round-the-clock work 24/7.Responsibilities:-Information and communication technology infrastructure management- Security management- System software support- Support for multiple prod environments for different types of business areas- Integration between the company's internal systems- Selection and implementation of new SOFTWARE among the company's employees- Maintaining a register of incidents and problems and working with them- Change control- Working with risks- Drafting procedures, instructions, and policies- Work with customer requests on the quality of service- Support for monitoring and notification systems- Preparation and control of the Department budget- Annual audit of the big fourProgress- Implementation of business processes in the company- Reducing the level of problems and the number of client requests- Smooth process of interaction with the development Department- Budget and cost optimization- Automated load balancing on peak days- A proven plan for recovery after a failure- Compliance with GDPR- Significant increase in monitoring facilities- A single log repository- Describe the process of monitoring queries to the DBMS- Automation of client requests- Transfer of processes and tasks to Jira- Launch of a crypto exchange- Project for secure key usage in the environment

Бакалавр, Business Project Management

Бакалавр Технических Наук, It, Telecom