• Excellent communication skills in person and over the phone with proven ability to tailor features and benefits of products/services to customers with differing needs.• Strong desire and ability to influence, educate, and connect customers to technology.• Possess drive, initiative, and knowledge to provide financial options for customers using a consultative approach.• Ability to learn products, services, and procedures quickly and accurately; deliver solutions that make our One Chase products work together.• Operate within established risk parameters/ tolerances and meets internal/ external risk and compliance obligations, including completion of required training.• Professional, thorough, and organized with strong follow-up skills.• Engage and partner with team members and other lines of business to offer most appropriate products.

• Provided excellent customer service and effectively resolved customer issues.• Proficient in understanding and educated customers on consumer deposit products and consumer lending.• Drove sales through walk-in customers with a disciplined sales process and used current technology to drive both sales and service.• Sourced referrals from customers, other bank colleagues and partners while educating and referring customers to other areas of the bank to deepen relationship and build a strong partnership.• Adhered to all operational, security, risk and regulatory policies and procedures.• Demonstrated acumen in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication, and presentation.

• Established rapport with new clients to increase satisfaction and loyalty.• Created innovative financial solutions to meet customer needs and provide competitive edge.• Networked to increase client base and encouraged existing clients to expand financial portfolios.• Promoted all financial products by maintaining excellent service offering knowledge.

• Provided exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.• Exceeded monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts to identify revenue opportunities, and excelling in quality metrics.• Worked with store management in opening, closing and operating the retail facility, including, but not limited to cash handling, inventory count and deposits as governed by operations control standards.• Ensured maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.