Customer-facing CX Advanced Services Technical Lead and Network Security Engineer that specializes in the architecture design, deployment, and advanced configuration of Cisco Identity Services Engine (ISE), TrustSec Micro-Segmentation, pxGrid, Secure Network Analytics, Duo, and SecureX. Subject Matter Expert for Cisco ISE automation with ERS, OpenAPI, and STOMP for integration with Zero Trust Architecture and custom application development in enterprise networks and cloud environments. Excellent verbal and written communication skills with the ability to bridge communication between executive leadership and technical teams for successful collaboration and contractual delivery. Diverse professional background includes network security strategy, architecture design, and implementation; enterprise route-switch and wireless networks; IPv4 and IPv6 networks; server administration and operations; technical skills educator for adult learners; and licensure in clinical healthcare.