Global leader in agricultural machinery for harvesting and processing, serving agricultural businesses.*Coordinated procurement and logistics, achieving 100% on-time delivery, critical for operational efficiency in peak seasons.*Maintained precise cost estimates and inventory levels for parts optimising for seasonal demand.*Analysed and managed technical risks and constraints by interpreting documents and advising on component compatibility.*Led cross-functional teams in procurement, ensuring strategic vendor alignment and risk mitigation in logistics.*Created inventory performance reports that contributed to data-driven planning and cost management insights.

Produced customised sales quotations to meet individual customer needs within the highly competitive car dealership industry, utilising advanced technical knowledge and strong attention to detail to ensure the accuracy and timeliness of quotes.Delivered expert technical support and consultation services to clients, showcasing a deep understanding of the products and services offered and building strong relationships to drive repeat business and referrals.Acted as a critical bridge between sales and project teams, collaborating with stakeholders to maintain build dates and proactively addressing potential issues to ensure on-time project delivery and exceptional customer satisfaction.Monitored sales quotations closely and proactively progressed them as needed, providing clients with timely updates and ensuring they had all the information they needed to make informed decisions.Worked closely with a UK-wide service and installations team to handle customer requests, providing responsive and effective communication to build trust and ensure a positive customer experience.

Prioritised and organised the service list, utilising project management and prioritisation skills to ensure efficient and effective daily operations.Worked closely with other departments to identify areas for process improvement, leading to streamlined cross-functional operations and increased productivity.Established strong and productive relationships with external suppliers, negotiating favorable terms and collaborating with technical support teams to ensure timely and high-quality deliveries.Effectively managed and maintained stock levels, using data analysis and forecasting skills to anticipate seasonal demands and prevent stockouts or overstocking.Trained new staff and provided ongoing support, including coaching and mentoring to facilitate their professional development and ensure a positive and productive team culture.