Accomplished and goal-oriented business expert with over 15 years' experience in building, leading and managing businesses in the telecoms, trading, food, services and fashion sector to meet and exceed defined business goals. Have a comprehensive understanding of the sales process and excel in creating and implementing strategic sales plans that align with business objectives and customer needs to maximize sales volume and revenue. Familiar with the best practices of customer service delivery and experience in creating worthwhile customer experiences to maximize customers' satisfaction and grow a strong client base. Proven ability to identify, analyze, and capitalize on cross-sell and up-sell opportunities within a customer base to improve sales performance and revenue. Possess a clear understanding of marketing practices and excel in driving marketing and promotional efforts to improve business awareness and reputation and increase visibility for products and services to generate sales. Resourceful and experience in establishing and managing profitable relationship customers and prospects to generate new and repeat business opportunities.
Listed skills include Customer Service, Microsoft Office, Leadership, Microsoft Excel, and 33 others.