Tasting Room Manager
CurrentMerriam Vineyards is committed to making only the best small batch, organically farmed and handcrafted wines. Located in the heart of the Russian River Valley, Merriam Vineyards specializes in Old World style Burgundy and Bourdeaux style wines. We purchaed our first vineyard in 2000 which was one of the oldest vineyards in Sonoma County, planted back in the late 1800's. This has now been replanted to Merlot, Cabernet Sauvignon, Cabernet Franc and Malbec. Over the years, we have acquired… Show more Merriam Vineyards is committed to making only the best small batch, organically farmed and handcrafted wines. Located in the heart of the Russian River Valley, Merriam Vineyards specializes in Old World style Burgundy and Bourdeaux style wines. We purchaed our first vineyard in 2000 which was one of the oldest vineyards in Sonoma County, planted back in the late 1800's. This has now been replanted to Merlot, Cabernet Sauvignon, Cabernet Franc and Malbec. Over the years, we have acquired additional vineyards in the Russain River Valley to accomodate our growing business and to serve our award winning wines. Manage Winery Tasting Room staff to achieve wine sales, new customer acquisition and membership-conversion. Actively connect with concierges to drive VIP traffic to the tasting room. Manage daily business functions, including opening and closing procedures for each business day; ensure that cash accounting is correct and complete at the end of business day.Respond to customer requests, suggestions or complaints.Responsible for staff scheduling, orientation, training, development, supervision, and performance evaluation.Ensure that staff operates according to standards for professionalism and customer service and that company policies and procedures are followed by all staff members. Establish an atmosphere of teamwork and positive employee relations to include incentives and employee appreciation.Coordinate and execute in-house Winery events ensuring all details are complete and documented. Provide an exceptional level of service and a memorable event for clients. Show less