A dedicated operations leader with 30 years of tactical and strategic expertise in Aviation, Medical Transportation, Air Cargo, Trucking, Crew Planning and Scheduling services.Analytical, problem solving thinker that can develop and implement customer service recovery and logistics plans that facilitate quality decision making and drive high level results.Fluently Bilingual in English and French with excellent communications skills and has led to building credibility in relationships with key internal and external stakeholders.Ability to understand, learn and adapt to changing business environments. Process design change in realizing opportunities and implementing plans.Specialties: Capaciity optimization, air cargo payoad analysis, trucking lane rates, aircraft and trucking fleet management, internal asset inventory analysis, resource allocation, flight crew and paramedic scheduling