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Dale Hansen is a Recruiting Leader at eBay. They possess expertise in talent acquisition, employee relations, recruiting, business partner relations, customer service and 25 more skills. Colleagues describe them as "I worked for Dale at eBay and can attest that he is a genuine, thoughtful and positive leader. He pays great attention to the details and wants his team to succeed. If I ever missed something, Dale was there to ensure I thought through all the details. He also always gave me the time and space needed to drive initiatives and projects forward - a quality that is highly appreciated in a leader. Dale cares about his people and always wants them to find success. He is a great leader to work with and for."
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Head Of Recruiting (Corporate Functions And Customer Experience)Ebay Sep 2022 - PresentSan Jose, Ca, Us -
Recruiting Senior Manager, Global Customer ExperienceEbay Mar 2020 - Sep 2022San Jose, Ca, Us
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Global Recruiting ManagerEbay May 2016 - Feb 2020San Jose, Ca, UsLeader of global recruiting team for eBay and StubHub Customer Experience Organizations. - Growing and developing 10 to 20 Recruiters across 4 sites and two businesses- Responsible for all hiring in the Customer Experience organizations including hourly customer service, professional roles and internal movement. Lead sourcing, coordinating and recruiting functions. (1,000 - 2,000 requisitions annually)- Scaled team, processes and tools to deliver 3X growth in hiring - Focused on creating great experiences for candidates, new hires, hiring managers, and partners while improving hire fit and quality- Implemented new technology to improve process, selection, efficiency and retention. Including automated scheduling, video interviews, and assessments. - Lead recruiting strategy for opening new customer support sites.
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Recruiting ManagerEbay Aug 2013 - Apr 2016San Jose, Ca, Us- Grow and develop 5 to 10 recruiters- Lead strategy for filling 500 requisitions annually within the Customer Experience Organization
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Manager, Account ManagementEbay Sep 2009 - Aug 2013San Jose, Ca, Us• Responsible for managing and growing 460 of eBay’s largest and most strategic merchants representing 900 Million Dollars is volume• Coach and develop a team of 8 – 16 account managers• Improve client performance and sales through search and listing optimization, marketing, inventory management, shipping economics, pricing, fulfillment strategy, improving the buyer experience, and other operational needs • Identify levers and trends within category, coordinate with the Business Unit and develop effective strategies to drive results
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Senior Team LeaderEbay Sep 2008 - Aug 2009San Jose, Ca, Us• Lead a team of 15 – 20 Teammates in supporting eBay’s Top Customers, responsible for quality reviews, coaching, queue management and meeting service levels. • Responsible for training and coaching strategy across department that supported high value customers
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Customer Support Team Leader/Coach/TeammateEbay Feb 2000 - Sep 2008San Jose, Ca, Us
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Finance OfficerUnited States Army Reserve Dec 2003 - PresentFort Liberty, Nc, Us
Dale Hansen Skills
Dale Hansen Education Details
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Utah Valley UniversityAccounting
Frequently Asked Questions about Dale Hansen
What company does Dale Hansen work for?
Dale Hansen works for Ebay
What is Dale Hansen's role at the current company?
Dale Hansen's current role is Recruiting Leader.
What is Dale Hansen's email address?
Dale Hansen's email address is da****@****bay.com
What is Dale Hansen's direct phone number?
Dale Hansen's direct phone number is +1 408-376*****
What schools did Dale Hansen attend?
Dale Hansen attended Utah Valley University.
What skills is Dale Hansen known for?
Dale Hansen has skills like Talent Acquisition, Employee Relations, Recruiting, Business Partner Relations, Customer Service, Analysis, Training, Account Management, Project Management, Staff Development, Leadership, E Commerce.
Who are Dale Hansen's colleagues?
Dale Hansen's colleagues are Bilguun Batjargal, Mitch Rock, Laís Jeronymo, Ruth Maturino, Masudul Alam, Mia Zhou, Juliana S..
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