Dale Kim

Dale Kim Email and Phone Number

Head of AX(Agile Transformation) and AX Consulting and AX Coaching and Standing Advisor (상임고문) @ Open Source Consulting Inc.
Seoul, KR
Dale Kim's Location
Seoul, South Korea, Korea, Republic of
Dale Kim's Contact Details

Dale Kim personal email

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Dale Kim phone numbers

About Dale Kim

SENIOR EXECUTIVES.Currently, he is leading Agile transformation business including Scaled agile framework as a standing advisor at cloud and agile expert company. During last over 30 years, serving as a C-level executive (CTOO/CDO/CIO/COO/CISO/CPO) at renowned multinational insurance companies and global IT/consulting companies, he managed the organization in a performance-oriented KPI method and led organization's cultural shift by sharing company's strategies, goals and performance with organization's members regularly. By promoting innovative initiatives and BAU's operation excellence with strong execution power, he contributed to the growth of the organization by more than double digits. By building and executing operational models, building new and differentiated systems, and implementing continuous change management strategies, he has solved difficult challenges for the organization and customers, and has successfully completed many important large-scale projects to lead the organization's strategic goals. In addition, he led the business digital transformation across the company based on the company's digital strategy, and focused on cultivating the talent of the organization through continuous coaching and mentoring.CORE COMPETENCIES. Authentic leadership

Dale Kim's Current Company Details
Open Source Consulting Inc.

Open Source Consulting Inc.

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Head of AX(Agile Transformation) and AX Consulting and AX Coaching and Standing Advisor (상임고문)
Seoul, KR
Website:
osci.kr
Employees:
44
Dale Kim Work Experience Details
  • Open Source Consulting Inc.
    Head Of Ax(Agile Transformation) And Ax Consulting And Ax Coaching And Standing Advisor (상임고문)
    Open Source Consulting Inc.
    Seoul, Kr
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  • Open Source Consulting Inc.
    Head Of Ax(Agile Transformation) / Ax Consulting / Ax Coaching / Standing Advisor (상임고문)
    Open Source Consulting Inc. Aug 2021 - Present
    Seoul, South Korea
    Agile Business Strategy & Execution Agile Consulting / Coaching /TrainingDigital Transformation Consulting
    View
  • Aia
    Chief Technology & Operations Officer / Chief Distribution Officer / Executive Vice President (부사장)
    Aia Jun 2016 - Jun 2020
    Seoul, South Korea
    Chief Technology & Operation officer / Chief Distribution Officer Chief Procurement Officer / Chief Privacy Officer / Digital & Innovation ChampionExecutive Vice President2019 July - 2020 June : Chief Technology & Operation OfficerManaged IT/Operation/Procurement/General Affairs/Business Continuity/Incident ManagementNew Initiatives and major achievements - Introduced mobile customer portal platform : eClaim, eLoan, ePolicy-admin, raised customer self-service… Show more Chief Technology & Operation officer / Chief Distribution Officer Chief Procurement Officer / Chief Privacy Officer / Digital & Innovation ChampionExecutive Vice President2019 July - 2020 June : Chief Technology & Operation OfficerManaged IT/Operation/Procurement/General Affairs/Business Continuity/Incident ManagementNew Initiatives and major achievements - Introduced mobile customer portal platform : eClaim, eLoan, ePolicy-admin, raised customer self-service rate (15% -> 45%)- Auto claim evaluation process innovation : FDS upgrade, time / resource reduction , auto-claim rate (3% -> 30%) - Introduced data-driven future underwriting (AIA group and Resinsurer algorithm using credit card activities data , Insuretech’s Extra mortality algorithm using mobile devices health data, real-time underwriting and pre-underwritten proposal)- Constructed digital sales channel system (portal of Omni channel) - Public Cloud based Vitality health care platform construction (new biz model)- Introduced agency digital lead generation system (Vitality leads, Digital channel drop-off leads)2018 July - 2019 June : Chief Distribution Officer-F2FManaged Premier Agency/Banccaurance/General AgencyManaged F2F channel business : 80M$ ANP/year, 10M$ VONB/year launched and Led Columbus project (new vitality lead-fed sales model) successfully 2016 June - 2018 June : Chief Technology & Operation OfficerManaged IT/Operation/Procurement/General Affairs/Business Continuity/Incident Management- Introduced AI customer contact center (Chatbot/Robo-teller/ AI QA) : IBM watson and Machine Learning, reduced outsourcing staffs, saving 3M$ cost per year - Constructed DM channel next gen. sales platform : auto-script, predictive dialing smart dialing system, 360 degree customer single view insight, 3X ANP(40M$->120M$) / 2.6 X (23M$ -> 60M$) VONB growth engine- Total private cloud environment transformation : Saving 2.5M $ per year (IT asset hand over to vendor) Show less
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  • Metlife
    Chief Information Officer / Chief Operation Officer / Ciso / Senior Vice President (전무)
    Metlife Apr 2011 - Apr 2016
    Gangnam-Gu, Seoul, Korea
    Chief Information Officer / Chief Operation Officer / Chief Customer Officer Senior Vice President Organization management and BAUsIT : IT planning / Application development / IT infra / IT security (20 regular employees and 120 outsourcing staffs)Operation : Underwriting/claim/call center/policy admin./customer(100 regular employees and 300 outsourcing staffs)New initiatives and major achievements - Constructed customer portal platform : eClaim… Show more Chief Information Officer / Chief Operation Officer / Chief Customer Officer Senior Vice President Organization management and BAUsIT : IT planning / Application development / IT infra / IT security (20 regular employees and 120 outsourcing staffs)Operation : Underwriting/claim/call center/policy admin./customer(100 regular employees and 300 outsourcing staffs)New initiatives and major achievements - Constructed customer portal platform : eClaim, ePolicy-admin. eLoan - Constructed rule based UW/Product system : shorten product development cycle- Constructed claim FDS system : saved time, resources and claim amount - Constructed agency sales portal platform : 100% eSubmission, shorten sales process- Constructed data analytics system for x-selling and persistency - Operation process innovation : UW/POS/Claim work process innovation, concentrate for value added work and outsourced for non-value added work. - Customer centricity eco-system introduction - Established entire customer journey map- IT governance model completion - Operational risk & incident management set up- IT security policy & governance model establishment Show less
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  • Bnp Paribas Cardif
    Chief Information Officer / Ciso / Vice President (상무)
    Bnp Paribas Cardif Mar 2008 - Apr 2011
    Seoul
    Chief Information Officer / Chief Information Security Officer Vice PresidentOrganization management and BAUsIT & Business Analysis : IT planning/Application development/IT infra / BA (30 regular employees and 20 India offshore outsourcing staffs)New Initiatives and major achievements Advanced Banca core system completion Real-time sales management system introduction Management information system construction Enterprise Data Warehousing… Show more Chief Information Officer / Chief Information Security Officer Vice PresidentOrganization management and BAUsIT & Business Analysis : IT planning/Application development/IT infra / BA (30 regular employees and 20 India offshore outsourcing staffs)New Initiatives and major achievements Advanced Banca core system completion Real-time sales management system introduction Management information system construction Enterprise Data Warehousing system introduction Show less
    View
  • Unisys
    Executive Managing Director (상무) / Global Industry Service
    Unisys May 2003 - Jul 2007
    Seoul, South Korea
    Organization managementGlobal industry service division : IT Consulting, SI, Solution business ( 5 Sales reps, 80 industry consultants) Major projects Woori bank next generation core banking project (30M$)KFTCI retirement pension project (12M$)Shinhan card FDS project (3M$) Samsung life risk management project (1M$)SK life risk management project (1M$)Green fire risk management project (1M$)Lotte card IT strategy planning (100K$)
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  • Hp
    Chief Technical Consultant / Technical Consulting Organization
    Hp May 2000 - May 2003
    Chief Technical Consultant / Technical Consulting Organization Organization management Technical consulting team for Samsung finance group and Insurance industry Major ProjectsSamsung fire DW architecture, IT strategy planning, system consolidationSamsung life IP based call center project Samsung capital core loan systemSamsung card call center system Hyundai fire IP based call center projectDongbu fire CRM projectKorea life next… Show more Chief Technical Consultant / Technical Consulting Organization Organization management Technical consulting team for Samsung finance group and Insurance industry Major ProjectsSamsung fire DW architecture, IT strategy planning, system consolidationSamsung life IP based call center project Samsung capital core loan systemSamsung card call center system Hyundai fire IP based call center projectDongbu fire CRM projectKorea life next generation core insurance projectKyobo life EDW project Show less
    View
  • Metlife
    It Manager
    Metlife Sep 1989 - Apr 2000
    Head of IT planning teamHead of IT development teamHead of IT operation team
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  • Kolon Industries, Inc
    Project Manager
    Kolon Industries, Inc Dec 1986 - Aug 1989
    IT project manager- Production management system- Stock management system
    View

Dale Kim Skills

Management Pmo Data Warehousing Crm Management Consulting Business Process Improvement Project Management It Strategy Vendor Management Business Process Process Improvement Sdlc Change Management Strategy Business Analysis Business Strategy Customer Relationship Management Project Management Office

Dale Kim Education Details

Frequently Asked Questions about Dale Kim

What company does Dale Kim work for?

Dale Kim works for Open Source Consulting Inc.

What is Dale Kim's role at the current company?

Dale Kim's current role is Head of AX(Agile Transformation) and AX Consulting and AX Coaching and Standing Advisor (상임고문).

What is Dale Kim's email address?

Dale Kim's email address is dk****@****ife.com

What is Dale Kim's direct phone number?

Dale Kim's direct phone number is +131267*****

What schools did Dale Kim attend?

Dale Kim attended Inha University.

What skills is Dale Kim known for?

Dale Kim has skills like Management, Pmo, Data Warehousing, Crm, Management Consulting, Business Process Improvement, Project Management, It Strategy, Vendor Management, Business Process, Process Improvement, Sdlc.

Who are Dale Kim's colleagues?

Dale Kim's colleagues are 최부경, Mohamed Rabeek Abdul Khadar, Beatrice Lim, Ae Lim Choi, 김종훈, 강주희, Gokji Lee.

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