• Supporting business development projects, initiatives, and corporate partnerships• Leading the onboarding and training of new employees • Accurate and detailed CRM data entry • Scheduling, and conducting informative and personalized property viewings • Leverage industry knowledge and completing competitive analyses• Negotiating and closing sales with a same-day or 24-hour track record• Obtaining and compiling prospect documentation and collecting payments• Building… Show more • Supporting business development projects, initiatives, and corporate partnerships• Leading the onboarding and training of new employees • Accurate and detailed CRM data entry • Scheduling, and conducting informative and personalized property viewings • Leverage industry knowledge and completing competitive analyses• Negotiating and closing sales with a same-day or 24-hour track record• Obtaining and compiling prospect documentation and collecting payments• Building rapport and working with future residents throughout the leasing process• Demonstrating strong follow up with qualified prospects and new residents• Goal setting and forecasting• Developing strategic sales plans, promotions, and initiatives• Event planning• Advertising and marketing Show less

Concierge:• Responsible for creation of policy & procedure documents for onboarding new employees• Verifying and taking payments for rent, hydro and other incidental charges• Making and checking in/out reservations for nightly/weekly/monthly stays • Accounting duties including group invoicing and nightly revenue reports• Addressing and answering all guest and tenant inquiries and concerns• Ensuring all issues get resolved using a win-win strategy• Liaising between… Show more Concierge:• Responsible for creation of policy & procedure documents for onboarding new employees• Verifying and taking payments for rent, hydro and other incidental charges• Making and checking in/out reservations for nightly/weekly/monthly stays • Accounting duties including group invoicing and nightly revenue reports• Addressing and answering all guest and tenant inquiries and concerns• Ensuring all issues get resolved using a win-win strategy• Liaising between all departmentsLIV Local Ambassador:• Seeking out, developing, and maintaining mutually beneficial B2B relationships• Developing new ways to utilize these partnerships to the benefit of our residents• Formulating step-by-step procedures and contingency plans to be followed by the concierge team• Writing partner specific details into contract form and obtaining signatures• Brainstorming and creating presentations• Pitching ideas and presentations to management for approvalPerformed office hours in newly acquired building - 236 Richmond Rd:• Implemented new systems into the building• Integrated LIV Local program into WEST236• Obtained and negotiated quotes for the buildings systems and equipment• Created and updated spread sheets for tracking of resident charges and turnover• Ensured the smooth and organized transition from one management to another and the ongoing operation of the building Show less

• Ensuring smooth operations in restaurant, bar, room service, and banquets• Employee hiring, onboarding, and development• Inventory• Promotions• Forecasting• Scheduling• Banquet billing• Customer relations• Enforcing standards

• Make and serve cocktails/beer/wine• Prepare and serve food• Deliver room service• Take phone calls and room service orders• General cleaning• Ensure all guests are happily accommodated

• Customer service• Food preparation• General cleaning• Filled in as acting supervisor