As an Administrative Assistant at The Mom Project, I support the daily operations of the company by providing administrative, clerical, and customer service tasks. I manage calendars, schedule meetings, prepare reports, and handle correspondence. I also assist with the recruitment, onboarding, and retention of talent for various projects and clients.I have 8 years of experience in the BPO industry, where I worked as a Customer Care Associate and an Induction Manager. I trained multiple successful classes on the products and procedures of different clients, such as Telstra and etaily. I received multiple awards and recognitions for my excellence, such as the Telstra T-Brilliance, the TSA Legend of the Month, and the Acquire's Best and Brightest. I have a strong background in multitasking, telecommunications, and written communication. I am passionate about learning new skills and delivering quality service.