- Provider Service Network in Broward County, FL. Owned by South Florida’s most experienced names in health care: Broward Health and Memorial Healthcare System. Proving health insurance to FL Medicaid and FHK population.- Provide strategic leadership, direction, and oversight in relation to the information systems necessary for delivering IT services aligned with our health plan initiatives.- Led the evaluation and selection of IT services to enhance our Business Intelligence, Data Warehouse, ETL, Application Development, and Project Management.- Continuously assess the existing environment, identifying areas for improvement and recommending solutions to optimize efficiency in securely delivering information to the appropriate stakeholders. Worked collaboratively across the organization. Analyzed and implemented innovative data integration methods. Established governance based on best practices and ensured proper alignment of projects and major initiatives with the overall business strategy and goals. This included developing and maintaining IT policies and procedures, documentation, and plans.

A privately owned consulting company specialized in project/program management, management consulting, enterprise content management, business process improvement, and solutions engineering.- Is a Executive IT Leader (or CIO) for $24,000 / year possible?- 25+ years of experience implementing technology from infrastructure to applications.- Want to take your business to the next level...?- Need an IT Strategy that mirrors your Business Strategy.- Need an independent 3rd party to point you or your team in the right direction.- Do you need to lean out your business processes?- Assistance in implementing Agile, Scrum, Waterfall, Governance, Risk Management, Budgeting, Change Management (OCM) and all KPI, OKR, and software from Microsoft Project to Jira- How did you improve your: people, process, technology, opportunity, and costs?- How did you look out for: Marketing, Legal, Customer Service, Finance HR, Procurement?A fCIO, fCOO or Chief of Staff was the answer...Call me; it was worth your 20 minutes!!Client: Xavier Jesuit Academy - private elementary school fractional CIOClient: RESA Power - CIO MentorClient: Naples Florida City Government - Policy Implementation

Member of the executive team tasked with leading the strategic direction and development of abest-in-class IT organization that supports all technology needs across the enterprise anddelivers innovative educational technology solutions. 100+ schools, 75,000+ students, & 10,000 employees across 5 states.Provided leadership and vision for the technology function and overall responsibility for governance, security, technology innovations and operations.

- Worked alongside the Chief Information Officer (CIO) to plan and implement the technology projects necessary to support the strategic plans and goals of the Information Technology department and the $4B public school district- Implemented policies and controls to ensure the successful management and reporting of all large-scale district initiatives within Information and Technology.- Supervised and lead the project staff of Project Managers/Coordinators, Business Analysts, and Technical Writers to oversee the impacts and inter-dependencies between programs and work to ensure initiatives meet the goals and objectives of the district.- Educated and provides thought leadership for the introduction of project management methodologies in Information & Technology product and process development.- Managed client expectations and collaborates with the client to acquire needed information and direction on their projects.- Assigned project managers and/or other resources to projects or programs.- Ensured portfolio/program/project requirements are achieved in a high quality and timely fashion within budget guidelines.- Assisted the Chief Information Officer (CIO) in the development of long and short range technology plans.- Assisted the Chief Information Officer (CIO) in budgeting for all technology components.- Communicated with vendors and supplying representatives of software products being used.- Served on various district committees including Technology Advisory and IT Academics in addition to others- Communicated with senior leaders, directors, administrators, vendors to ensure the efficient and cost-effective management of systems and applications necessary to the strategic success of the district

A privately owned consulting company specialized in project/program management, management consulting, enterprise content management, business process improvement, and solutions engineering.Client: International Collaborative Leadership Institute - Virtual CIOClient: Collier County Public Utility Division - Strategic SharePoint ImplementationClient: Naples Airport Authority: FY18 - FY23 Strategic Technology Plan & Portfolio Management

- Directed the establishment of a Program Management Office and the associated methodology. Included the socialization and maturation of the methodology, process, policies, procedures, and participation of all GIS associated project personnel. - Facilitated large scale projects and programs - Managed team of Program and Project Managers both full time and contractors - Led Portfolio review, coordination, and rationalization - Mentored and Coached of PMs, BAs and other management team members - Reviewed and tollgate approval of all projects against methodology standards - Developed and tracked of project performance metrics- Developed and directed the Vendor Management Office including the creation of processes for procuring indirect materials, establishing relationships with vendors, and onboarding and tracking contractors. This included all of the associated legal processes associated with this function.- Accountable for dept budget ($65M+) including monthly actual reporting, quarterly forecasting, and annual budget- Legal accountability for all documents processed through one of the above offices (PMO, VMO, Controllership) including all portions of NDA, MSA, SOWs, COs, and EULAs. Liaison with Legal including paralegals and attorneys and represent both GIS and the internal business teams on negotiation calls with vendors and external counsel.- Chief of Staff to Global CIO – combined above responsibilities into the role of assisting with overall Global Information Systems strategy and senior leadership coordination, Headcount accounting/rationalization, and quarterly leadership team meetings.- Supported best of breed technologies including SAP, Oracle, IBM, .Net on various platforms from on-premise to cloud. Supported Infrastructure PMO in their development as well as other department PMOs that were spun up based on GIS success.

- Responsible for overall management of team and assigned projects.- Assisted and prepare the budget, forecast, and capital reports.- Responsible for personnel decisions including performance review and hire/fire activities.- Managed and mentor supervisors, project leads and/or technical staff.- Responsible for overall financial, scope, and critical path management for assigned projects.- Mentored employees on career development and performance improvement - Reviewed and evaluate work and prepare performance reports.- Established processes to identify, track, escalate, resolve, and report customer-related issues.- Collaborated with the customer to define standards and measures for quality and customer satisfaction requirements.- Provided vision and strategy for improvements.

Director of IT represented Mylan Specialty of Mylan Pharmaceuticals- Divisional head of IT reporting to the North American CIO and Divisional CFO- Developed and aligned IT strategy to the business strategy.- Built strong collaborative partnerships with business leaders and global/regional IT leaders in the formulation of process strategies and the underlying systems and process architecture.- Enforced technological standardization for hardware, software, desktop platforms and corporate guidelines.- Provided support to the commercial operations (Sales, Marketing, Clinical Affairs, & Medical Affairs) and business supporting functions (Finance, HR, Legal, Compliance, Procurement, & Business Development) based out of Manhattan, Basking Ridge, NJ, and other Mylan locations including Southpointe, PA and Morgantown, WV.- Provided business alignment, partnership, communications, visibility, and transparency to the customer base. Harmonize, integrate, and transition non-manufacturing responsibilities from Dey Napa into Dey NJ via established Mylan methods, processes, and tools. Where methods did not exist, created efficient processes / policies.- Developed and maintain/monitor IT capital and expense budgeting and planning.- Provided project management support and guidance to the corporate IT department. Worked with other internal and external organizations to define and capture requirements for Dey applications. Estimated project costs and timelines. Wrote project business case documents and identified project benefits and costs and followed global IT and quality governance procedures. Always acting as the inteface between Dey’s project team and both Dey and Mylan’s senior management and corporate project teams.- Developed mentored, and managed a customer service focused team of business analysts, project leaders, and service desk personnel in a highly matrixed organization with multiple solid line reporting structures.

Privately owned consulting company specializing in Project/Program Management, Management Consulting, Enterprise Content Management, and Business Process Improvement.Provided business and technology solutions to a variety of industries including: Pharmaceuticals, Healthcare Benefits (Verizon Benefits Team, multiple Third Party Administrators), Financial Services, and Manufacturing. Managed, coached, and mentored senior programmers and business / systems analysts.- Realized $15M savings and 50% lower costs by reengineering the customer set-up and classification process at Wyeth Pharmaceuticals which included a technical SAP Workflow component to mitigate risks, a streamlined approval process, and attention to the Segregation of Duties necessary to meet Sarbanes-Oxley requirements.- Oversaw national Verizon project of 400 health care plans quoted by 70 insurance carriers, which insured 250,000 Verizon employees, their 500,000 dependents, and represented costs in excess of $2B.

Third Party Administration business managing health and dental claims for mid-sized companies.- Managed conversion of manual data entry for medical claims forms to imaging technology.- Established PMO including management, training, and mentoring of 4 project leaders and 6 legacy and .NET developers. Implemented systems controls/practices within IS including formalized PM methodologies to increase Capability Maturity Model (CMM) level.- Saved $3M over a 5 year-period and experienced one-third reduction in claim adjudication time after spearheading the move to document scanning and OCR for medical claims and creating a new department and positions specifically dedicated to this effort.- $2M bottom line contribution achieved through 9-month workforce consolidation and negotiation of outplacement services.- Increased HIPPA compliance for by utilizing EDI ANSI 837 Institutional and Professional transactions set with Microsoft’s BizTalk middleware product.

- Managed Consolidated Sales Reporting Project.- Reported directly to CIO solely responsible for identifying and rectifying areas of customer concern.

- $8M budget authority while successfully managing domestic and international projects in Germany, Ireland, France, and Egypt.- Transitioned entire IS function to NJ during largest merger in pharmaceutical history.- Saved $2.5M recurring annually through implementation of Concur's Xpense Management System™ on company Intranet. Rolled out to 3000 travelers at a cost of $4M.- Managed all Y2K analysis, remediation, and contingency planning activities for Finance Division including hardware and software compliance. Leveraged and coordinated efforts of Cap Gemini Consulting, business community, and other IS departments. Achieved flawless transition into the year 2000.