Dale Crosby Email & Phone Number

Greater Minneapolis-St. Paul Area

Unterföhring, Bavaria, DE

SME Global Privileged Access Management Senior Security Engineer CyberArk Global Privileged Identity Management

A full service IT solutions provider. Providing direct support and IT project solutions in the Minneapolis / Saint Paul area.

Eagan, MN, US

• Presently Administrating Cyber-Ark password vault, Private-Ark administrator toolkit. Administration, creation and automation of Entrust SSL/PKI-SHA2 Certificates. Active Directory, LDAP, ITIM, TAM RBAC and process.
• Provide support in designing and implementation of CyberArk Privileged User Access Management solution
• Troubleshoot issues related to of CyberArk Vault, CPM and PVWA
• Provide support for PSM for Servers and PSM for Databases
• Help in integration of CyberArk with LDAP based directories - Active Directory
• Help in configuring and supporting RBAC based authentication

Toronto, ON, CA

Presently team Change Coordinator. Responsible for change and problem management, application, and configuration management and production support of strategic web-based applications on UNIX/Linux and AIX platforms. Considerable understanding of business processes, product lines, and internal and external customers as required.Law, Financial and Risk, Tax.

Richmond, VA, US

• The Federal Reserve provides FedACH services to more than 21,000 ACH participants, giving them an economical and efficient way to process payments. The FedACH service provides a paperless exchange of debit and credit.
• Works with business areas and IT developers to troubleshoot and resolve daytime and after-hours production issues in a timely manner as described in IT and business area service level agreements.
• Facilitates and implements environmental and application changes according to local and national policies and procedures.
• Evaluates and researches new information technologies and, when appropriate, recommends the implementation of new technologies to management.
• Participates on local and Federal Reserve System project teams to develop or implement new information technology solutions.
• Creates and updates written documentation for assigned infrastructure and application services to document compliance with Federal Reserve project and information security standards. Provides team leads with written.

Marlborough, MA, US

Active Directory account creation/deletion and maintenance, Global & Local File Shares and Distribution Groups, Waveset Identity Management tool, Plateau Training tool, Remote Desktop, Remedy Service Desk ticketing solution and administrated ACE/RSA Server accounts. BES server administration. Advanced use of Active Directory, Cisco VPN Token management.

• Enterprise wide rollout of over 80 customized Wyse terminals for Cornerstone Project
• Facilitated problem resolution, problem logging, problem escalation
• Coding/Designing web based open call management knowledge base
• Remote and “hands on” onsite helpdesk support of over 100 users
• Supported NextGen Electronic Practice Management System All aspects of LAN and WAN support
• MS SQL, MySQL and Access database maintenance

New York, NY, US

Minneapolis, MN, US

• Facilitated problem resolution, problem logging, problem escalation, open call management.
• Knowledgebase development, and basic case reporting using internet-based Knowledge database system
• Remote and “hands on” onsite helpdesk support of 150 users
• Supported NextGen Electronic Practice Management System
• General clinic and external hospitals LAN and WAN support
• MS SQL database maintenance