SME Global Privileged Access Management Senior Security Engineer CyberArk Global Privileged Identity Management

A full service IT solutions provider. Providing direct support and IT project solutions in the Minneapolis / Saint Paul area.

• Presently Administrating Cyber-Ark password vault, Private-Ark administrator toolkit. Administration, creation and automation of Entrust SSL/PKI-SHA2 Certificates. Active Directory, LDAP, ITIM, TAM RBAC and process documentation. Service now-Service Automation system.• Provide support in designing and implementation of CyberArk Privileged User Access Management solution• Troubleshoot issues related to of CyberArk Vault, CPM and PVWA• Provide support for PSM for Servers and PSM for Databases• Help in integration of CyberArk with LDAP based directories - Active Directory• Help in configuring and supporting RBAC based authentication• Support configuration and administration of ITIM/TAM Application Identity Management solution• Implement AIM via CyberArk AIM SDK's like Java, .NET and CLI Provide support in administration of CyberArk Enterprise vault that include:• Safe Management tasks• Master Policy Management tasks• Platform Management tasks• Account Management tasks• Access Management tasks – Administrator access to PVWA, Safes and Accounts.• Experience with SSH Key Manager.• Work with OS platform teams (Windows, Linux, and Unix - HP-UX, AIX, and Solaris) to help implement solutions and troubleshoot CyberArk environment• Work with Middle-Ware teams (WebLogic, WebSphere, JBOSS and IIS) to help integrate and troubleshoot CyberArk environment• Work with Network team to troubleshoot CyberArk environment• Troubleshoot system related issues and manage components in a production environment and provide proactive maintenance• Develop strong working relationships with internal stakeholders• Work closely with vendors, outsourced service providers and Prime Therapeutics Enterprise to optimize environment

Presently team Change Coordinator. Responsible for change and problem management, application, and configuration management and production support of strategic web-based applications on UNIX/Linux and AIX platforms. Considerable understanding of business processes, product lines, and internal and external customers as required.Law, Financial and Risk, Tax and Accounting, IP and Science Lead project initiatives as requested Act as customer interface into DCO and coordinate various projects as requested Provide mentoring and training for less experienced staff/new team members Provide direction to others within the team Global team supports over 20,000 servers Work with developers to implement applications into production and construct an on-going support model including release/code and change management for maintaining the strategic environments (i.e. production, QA, etc.). (40%) Provide problem management services by utilizing diagnostic and debugging tools to aid in troubleshooting efforts including 24x7 rotating pager support. (15%) Provide well-written documentation and technical presentations on projects supported by group. (20%) Coordinate the implementation of application monitoring, establish support documentation and provide training on products and procedures. (15%) Provide developers technical assistance on the architecting, troubleshooting and performance tuning of the supported environment(s). (10%)Evaluate and recommend improvements to group processes and technology solutions, i.e. monitoring standards, change/problem management.

The Federal Reserve provides FedACH services to more than 21,000 ACH participants, giving them an economical and efficient way to process payments. The FedACH service provides a paperless exchange of debit and credit transactions among business and consumer accounts at financial institutions. The FedACH support area provides 24 X 7 on-call administration and support for mainframe and distributed computing operating systems, server applications and middleware, and/or relational database management systems. • Works with business areas and IT developers to troubleshoot and resolve daytime and after-hours production issues in a timely manner as described in IT and business area service level agreements. • Facilitates and implements environmental and application changes according to local and national policies and procedures. • Evaluates and researches new information technologies and, when appropriate, recommends the implementation of new technologies to management. • Participates on local and Federal Reserve System project teams to develop or implement new information technology solutions. • Creates and updates written documentation for assigned infrastructure and application services to document compliance with Federal Reserve project and information security standards. Provides team leads with written status reports for projects and tasks • Implements and maintains distributed computing information technology solutions. Maintains and monitors the distributed computing environment according to assignment(s).

Active Directory account creation/deletion and maintenance, Global & Local File Shares and Distribution Groups, Waveset Identity Management tool, Plateau Training tool, Remote Desktop, Remedy Service Desk ticketing solution and administrated ACE/RSA Server accounts. BES server administration. Advanced use of Active Directory, Cisco VPN Token management, Remedy, Microsoft Office 2003, Windows XP, Waveset, Plateau.

• Enterprise wide rollout of over 80 customized Wyse terminals for Cornerstone Project • Facilitated problem resolution, problem logging, problem escalation • Coding/Designing web based open call management knowledge base • Remote and “hands on” onsite helpdesk support of over 100 users • Supported NextGen Electronic Practice Management System All aspects of LAN and WAN support • MS SQL, MySQL and Access database maintenance • Maintained internal Metro Urology Intranet with Dreamweaver PHP, HTML and Access • Created custom presentations for Physicians • Supported and configured laptops, desktops, servers and printer installations • Administrated MS Active Directory, Exchange server, Citrix Presentation Server and clients• VMWare “virtual” servers, WAN enterprise support, wireless access and support Professionally established with Personnel, Management, Physicians, vendors and contacts connected with Metro Urology.

• Facilitated problem resolution, problem logging, problem escalation, open call management. • Knowledgebase development, and basic case reporting using internet-based Knowledge database system • Remote and “hands on” onsite helpdesk support of 150 users • Supported NextGen Electronic Practice Management System • General clinic and external hospitals LAN and WAN support • MS SQL database maintenance • Maintained internal MAPS Web updates with MS FrontPage • Created custom MS Access databases for clinic’s staff. • Supported and configured laptops, desktops and printer installations • Administrated MS Active Directory, Exchange server and Remote Citrix WAN enterprise support