Daleep Singh Email and Phone Number

▪ Is accountable for project management functions.▪ Accountable for team performance and results.▪ Provides technical guidance to employees, colleagues, and customers.▪ Lessons Learned Documentation and Implement learning for next client/project▪ Initiate/Lead & Conceptualize to implement ideas of process automation▪ Follow the standard practices and procedures specific to your Tower▪ Initiate & Drive identified user technical/ functional training programs▪ Understands and applies concepts in the field of expertise.▪ Translates strategy and priorities into work product.▪ Manages performance appraisals and pay reviews.▪ Manages hiring and termination actions.Leadership, Problem Solving & Interpersonal Skills▪ Impacts the team’s ability to meet quality, volume, and timeline targets.▪ Guides based on policies, resource requirements, budgets, and business plans.▪ Builds team engagement to meet service and operational challenges.▪ Supports problem solving across an organizational matrix.Responsibility Statements▪ Serves as liaison between end-users and product development teams.▪ Uses best practices and understanding of business issues to improve products and services.▪ Works closely with end-users to examine, define, model, and document project requirements.▪ Leverages domain knowledge and system understanding to define a go-to approach for systemconstruction.▪ Produces detailed component specifications and translates these into detailed designs for implementationusing selected products.▪ Facilitates cross-functional communication and recognizes the need to engage stakeholders and SMEs in aproject.▪ Liaison between non-technical client teams, design teams, and testing teams to ensure quality deliverables.