Dale Hauser Email and Phone Number
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Global Operating and Senior Engineering Manager successful at building high-performance development engineering teams, and leading highly sophisticated telephony product feature enhancement implementations satisfying customer requirements. A tactical expert with extensive knowledge in software development processes, risk management, quality assurance and project management has resulted in achieving high quality product releases on time through various product development challenges. Strategic visionary with a clear sense of purpose in implementing test automation, a flexible development life cycle model process, and establishing teams of operational excellence throughout the multi-site organization.Sales professional with exceptional communication skills, high energy, and drive to create best possible benefit soluctions for businesses and individuals. Educational desire to help decision-makers understand the need for financial protection. As a team, we will create smart benefit programs utilizing affordable and sound products like Aflac, while keeping a focus on the bottom line. Basketball Coach with 4 years experience with High School and 1 year as the JV Head Girls coach. I have 8 years experience with Middle School for both boy and girls. Also, I have other sports coached as both assistant and head coach.Specialties: Product Quality & Process Analysis, Multi-Site Team Management, Versatile & Motivational Communicator, Test Process & Execution Automation, Development Product Life Cycle models, Reorganization of Departments, Operational Forecasting & Budgeting, Project & Risk Management, Process & Quality Improvement, Testing Approach Methodologies, Customer Requirements Management, Defect Disposition ManagementBasketball CoachingAflac Supplemental Health Benefits.
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Avp, Systems Business AnalystPennymac Loan Services, Llc Apr 2018 - PresentWestlake Village, California, Us
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Co-OwnerCare In Helping Hands Jul 2017 - PresentHome based startup company providing personal care hygiene products monthly to people in Assisted Living Facilities (ASLs), Retirement communities and to businesses taking care of their clients. We all know that good daily hygiene leads to good health. Let us give you a helping hand!
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R&D ManagerExfo Nov 2016 - Oct 2017Québec, Québec, CaRemotely located R&D Manager responsible for the continuality of the RF-related products acquired during the Absolute Analysis acquisition. The product solutions identified RF interference on Remote Radio Unit (RRH or RRU), bring-up issues on Baseband Units (BBU), and enabled troubleshooting on Radio Access Networks (RANs) that operators and contractors install or maintain. Managed the migration of the remote Development team to the EXFO processes, train stop Agile release model, JIRA defect tracking system, FPGA and software code to remote SVN servers, and integration of multi-application toolkit releases on standalone units. Integrated the Development and QA team seamlessly in to the processes and release flow. Established priority tasks for development and testing teams to meet scheduled releases. Plus the usual local management tasks that support each of the people on the team and focusing the team to support each other while keeping the target of delivery schedule in front of everyone. Converted the defect data from TFS to JIRA, then trained the team on usage. Created multiple JIRA dashboards for different targeted audiences - executive management, release management, project manager, development team. Used a combination of Sprints, Release Targets, and prioritization to order the task work for the quarterly system release. Through prioritizing the task work and filtering that from the larger set of data, then each team member had a concise list of tasks and order.Managed the Development interface with a partner supporting them with regular meetings, releases, status and off site FPGA code archival. Implemented and supported a cloud based Trello tracking system with a partner providing up-to-date status and item list for the project. -
Manager EngineeringAbsolute Analysis Jul 2016 - Oct 2016Newbury Park, California, UsManager of Engineering responsible for project/product planning, integrating and implementing products to solve customer needs. The product solutions identified RF interference on Remote Radio Unit (RRH or RRU), bring-up issues on Baseband Units (BBU), and enabled troubleshooting on Radio Access Networks (RANs) that operators and contractors install or maintain. Managed the SW, FPGA, and Test Engineering team for more predictable product deliveries, higher quality level guaranteed from implementing a testing baseline and delivered partner product, OpticalRF, to EXFO Inc. Four(4) months later, Absolute Analysis was acquired by EXFO Inc. -
Director Integrations & Product QualityVpi - Voice Print International Nov 2010 - Mar 2016Camarillo, California, UsDirector of Integrations & Product Quality responsible for planning, integrating and implementing products to solve customer needs. The product solutions demonstrated compliance to various industry and legal requirements. Feature rich data collection and Business Intelligence capabilities supporting Work Force Management use. Integration vendors include Cisco, Avaya, ShoreTel, Motorola, Harris, Audiocodes, Synway, CodecPRO, Avtec, Aqua, and other telephony and network devices.Elevated the product quality, delivery timeliness and operational efficiencies within the Engineering team for a truer overall quality approach, repeatable processes and test scenario automation. Implemented and educated the Engineering team to operate a controlled Software Development Lifecycle. The daily automation execution provided a continual update to the development team for code change impact, plus was a key factor with improving the company releases being of higher quality without feature regression. Directed a full scale attack on reducing the huge backlog of product Escalations several months old to only a few in number and less than month old. Roadmap and timeline plans included the input from the Sales team and company strategic and tactical requirements that has secured several Fortune 100 and Public Safety (PSAP) companies as customers. Director of Customer Support improving the customer relationship through a series of focused processes enabling proper expectation setting with the customer. Establishing wallboard metrics to clearly monitor, measure and make decisions to optimize the team's performance. Educated the team with more product knowledge and establishing the "Tech Note" system that was shared with Partners. -
Independent Insurance AgentAflac May 2009 - May 2011Columbus, Ga, UsAflac! Aflac! Afac!!!I am sure that you are in the 93% of people that have heard of Aflac, but I doubt that you really know exactly what Aflac does. Aflac is not Health Insurance. We all know that Health Insurance pays the doctors and hospitals. Aflac pays *cash* to you! Yes, I'll say it again, Aflac pays *cash* to you when an injury or illness happens. Aflac pays you and lets you decide what to put the money towards: groceries, rent, gas, child care, etc. How long can you go without a paycheck and pay those family expenses? In these unique times more and more people across this country are living paycheck to paycheck.Over 40 million people around the world feel that Aflac is the answer for the protection and peace of mind. We have you under our wing. -
Consultant At LargeHauser Technology Consulting Mar 2008 - Apr 2011Technology patent writing consultant responsible for securing a Fax company’s PSTN and IP telephony inventions by defining, documenting and registering sophisticated and complex patents. Quality Assurance technologist for an internet-database startup company’s responsible for assuring quality product. Business Development consultant securing QA projects for local and remote support.Consulting specialties include: - Product Quality revitalizing from requirements thru release- Test Automation frameworks and flows- Engineering management- Software patent writing- Test Approaches and Methodologies- Development product life cycle models- Fax technology - Building and Developing highly effective teams
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Director Of Engineering/Site MgrDialogic Jun 2001 - Mar 2008Parsippany, Nj, UsSenior Engineering Manager responsible for release of high quality telephony enterprise development products. • Led the revitalization of product quality to meet customer satisfaction for the Brooktrout Technology Fax product lines in less than 9 months.• Saved customers and revenues from being loss through restructuring and redefining corporate quality.• Established and managed the team that engineered a test automation framework that increased system execution hours by 450% while accomplishing broader and deeper product coverage. • Reduced the product test cycles by more than 75% on the project schedules through use of the test automation framework. The framework was implemented by the test team for a 97% automation of all test cases, also implemented by development engineering for unit testing. -
Director Of Enterprise Engineering/Site MgrDialogic 2006 - Oct 2007Parsippany, Nj, UsCantata Technology was acquired by Dialogic Research Inc.
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Director Product Validation/Techpubs/Site MgrBrooktrout Technology Jun 2001 - 2006UsBrooktrout Technology was acquired by EAS Holding Group and changed name to Cantata Technology. -
Director Product ValidationIntel Corporation Jul 1999 - Sep 2001Santa Clara, California, Us(Intel Corporation acquired Dialogic Corporation)Senior Engineering Manager responsible for release of high quality telecommunications embedded enterprise development products. • Established commitment to quality by implemented test processes ensuring high level of product quality delivery.• Delivered on time the first DM3 project based on new DSP technology for both domestic and international fax and fax-voice-network product lines, acting as both Project Manager and Manager of the product test team.• Decreased the number of customer support call and increased the product reliability through the establishing and implementing of quality readiness metrics for determining the quality state of the fax and fax-voice-network products.• Provided leadership, tactical and strategic guidance to the software test department internationally distributed.• Established and managed test team automating test execution through use of scripting and self developed test tools. -
Product Validation ManagerDialogic Corporation 1996 - 1999Parsippany, Nj, UsDialogic was acquired by Intel Corporation.
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Test ManagerCompuware Corporation 1994 - 1996Detroit, Mi, UsSenior Engineer responsible for plan and coordinated release of high quality COBOL analysis tools targeted to discover “Year 2000” issues. Responsible for team development, configuration, build and test environments. Represent the analysis effectiveness, test automation, archival and build reproducibility to the company, customers and stock holders. -
System SpecialistTowers Perrin 1991 - 1994London, England, GbSenior Engineer responsible for the plan and coordinated internal releases of highly configurable products to be specialized on a per customer basis. Responsible for team development, configuration, test environments and internal product customer support. Represent the product quality and readiness to the company, customers and stock holders. -
Quality Assurance ManagerGammalink 1988 - 1991Manager responsible for establishing the company’s first test department, and release of high quality telecommunications board-based enterprise development products through the management of the software quality assurance test department. Also, established the customer support department. Represent the testing quality and product quality to company and customers.
Dale Hauser Skills
Dale Hauser Education Details
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Tri-State UniversityComputer Science
Frequently Asked Questions about Dale Hauser
What company does Dale Hauser work for?
Dale Hauser works for Pennymac Loan Services, Llc
What is Dale Hauser's role at the current company?
Dale Hauser's current role is AVP, Systems Business Analyst at PennyMac Loan Services, LLC.
What is Dale Hauser's email address?
Dale Hauser's email address is dh****@****bal.net
What is Dale Hauser's direct phone number?
Dale Hauser's direct phone number is +140839*****
What schools did Dale Hauser attend?
Dale Hauser attended Tri-State University.
What skills is Dale Hauser known for?
Dale Hauser has skills like Telecommunications, Software Development, Quality Assurance, Enterprise Software, Testing, Management, Requirements Management, Process Improvement, Leadership, Sdlc, Project Management, Software Documentation.
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