Dale Heath (Mba, Csm)

Dale Heath (Mba, Csm) Email and Phone Number

Business Analyst @ Wind River Environmental
Dale Heath (Mba, Csm)'s Location
Randolph, Massachusetts, United States, United States
Dale Heath (Mba, Csm)'s Contact Details
About Dale Heath (Mba, Csm)

Dynamic and enthusiastic Technology Professional with more than 20 years experience managing, developing and supporting complex, critical business applications complemented by four years experience in business management of technology products. Proven technology project manager who can successfully navigate large, matrix organizations and utilize standardized product and systems development lifecycles to deliver projects on time and on budget. • Implement technical strategy and solutions to deliver efficiency to diverse business challenges• Respected manager with direct experience managing local, distributed and off-shore technology teams through strategic and tactical initiatives• Drive continuous improvement through process improvement and reengineeringI managed business and technology programs establishing standards, improving efficiencies and reducing technology-related challenges for a Brokerage Trading Portal supporting $709 billion in assets for 320 brokerage clients with a user base of 85,000 investment professionals and 1.2 million consumer users. Designed and administered a secure, configurable, entitlement-driven system that delivers client-approved, user-specific functions. This portal contained web, client-server and B2B API interfaces.Successful Technology Product and Project Manager and Systems Analyst within large organizations using standardized Product and Systems Development Lifecycles. Reliable and driven individual contributor.

Dale Heath (Mba, Csm)'s Current Company Details
Wind River Environmental

Wind River Environmental

View
Business Analyst
Dale Heath (Mba, Csm) Work Experience Details
  • Wind River Environmental
    Contractor Business Analyst
    Wind River Environmental Apr 2023 - Present
    Marlborough, Ma, Us
    Business Analyst researching, documenting and developing the Commercial Portal and associated Admin Tool.
    View
  • John Hancock
    Project Manager
    John Hancock Apr 2019 - Mar 2023
    Migrating on-premise apps to the Azure cloud.Agile Scrum Master and Delivery Lead for the Investment Management IT team.
  • City Year
    Senior Project Manager
    City Year Oct 2017 - Nov 2018
    Technology Project Manager on the Information Technology Services team. Delivered the Impact Monitoring and Student Progress Monitoring reports on the PowerBI and Azure Data Mart architecture. Researched, documented and delivered Assessment requirements. Delivered the TargetX 2019-2020 Applications and Decision Modules.Training: EDX Data Visualization with Power BI, Trailhead Salesforce Administration
  • Fidelity Investments
    Veritude - Brokerage Client Onboarding
    Fidelity Investments Jun 2015 - Oct 2017
    Boston, Ma, Us
    Product/Project manager for Fidelity Brokerage Technology’s New Client Onboarding Replatforming (NCOR) program, running an Agile project to streamline and automate the new client onboarding data analysis process. Designed and implemented an integrated Oracle, Informatica and Business Objects environment to automate onboarding analysis reporting. Through our Proof of Concept, we reduced the manual reporting process for a typical event from 50 days to approximately 30 minutes.
    View
  • Fidelity Investments
    Veritude - Application Security Project Manager
    Fidelity Investments Dec 2013 - Jun 2015
    Boston, Ma, Us
    Project manager on Fidelity Customer Protection Services’ 4-year, $45M, Next Generation program to simplify and streamline the delivery of centralized security services for Fidelity customer-facing applications. Implemented Agile development using JIRA for story creation, estimation, sprints and team stand ups, delivering project status through Confluence and directly to management through weekly meetings.Tools and Environment Build Out, Governance and Operations (January 2015 – June 2015) Worked directly with the principal architect to manage the design and implementation of a new development environment to facilitate Continuous Integration and Delivery and Test Driven Development. Managed Test Data Library Services development, ODM Business Rule Governance, Oracle DB relationship.Content Management (December 2013 – December 2014) Managed the $2M content management budget with cross-organization resources and ramping plans. Managed the web, responsive design and widget development for each security capability. Organized and facilitated the 2-week, Tridion fusion in Salt Lake City to validate and develop project goals, guiding principles, strategy and approach.
    View
  • Clean Harbors
    Director Of Project Management Office
    Clean Harbors Jul 2012 - Apr 2013
    Norwell, Ma, Us
    Reporting directly to the CIO in an extremely fast-paced environment, managed the application development teams responsible for the Waste Information Network (WIN) application suite, including all order to cash processes utilized by 13,800 employees. Monitored SDLC compliance, implemented process improvements and matured MIS organizational processes. Coordinated with Business Partners, Architecture, Database, Technology Infrastructure and Quality Assurance teams to deliver successful MIS projects. Nominated by the CIO for the Management Development Program. Wrote the requirements and managed the development of the Sharepoint Portfolio Management System to centralize all project status reporting. Facilitated the MIS Steering Committee Meeting, reviewing and prioritizing the MIS portfolio of nearly 500 projects with the CEO and Senior Management team. Implemented process improvements within MIS for Systems Overview education, Staff Onboarding, Technical Debt, Domain Documentation.  Worked organizationally to develop, standardize and maintain the WIN Release Calendar, facilitating monthly business close, infrastructure and database team requirements through proactive yearly planning.  Directly managed a staff of project managers, business analysts and software developers while facilitating Accenture and Vertex technology associates, delivering 593 WIN releases in 2012.
    View
  • Clean Harbors
    Project & Development Manager
    Clean Harbors Mar 2011 - Jun 2012
    Norwell, Ma, Us
    Domain manager for Payroll, Purchasing Card (PCard) and Worksheets. Managed requirements, sprint definition, development, requirements changes, issue tracking and resolution, and production support. Managed the Web and Mobile (Motorola Handhelds) components of these domains. Performed end-to-end testing through these domain applications. • Worked directly with the CEO and business sponsors on a PCard Operational Excellence program, writing the requirements for new dashboards and applications to substantially increase oversight of the $60M annual PCard activity for all Branch Managers and executives.• Implemented a new user group to identify necessary usability improvements while working with the technical lead to architecturally redesign the applications to implement extensive performance improvements. • Utilized Balsamiq to redesign the PCard Reconciliation pages, reducing data input time by 75%.• Created and published end-to-end documentation for my domains.• Wrote requirements and designed the PCard Mobile application for iPhone and Blackberry implementation.• Quickly became versed with Team Foundation Server (TFS), .NET, Silverlight, handheld development, Balsamiq.
    View
  • Fidelity Investments
    Senior Director - Technology Product Management
    Fidelity Investments 2008 - Apr 2010
    Boston, Ma, Us
    Managed business and technology programs, establishing standards, improving efficiencies and reducing technology-related challenges for a Brokerage Trading Portal supporting $709 billion in assets for 320 brokerage clients with a user base of 85,000 investment professionals and 1.2 million consumer users. Designed and administered a secure, configurable, entitlement-driven system that delivers client-approved, user-specific functions.Strategy Development Led development of a comprehensive, multi-category, multi-year, technology delivery strategy that consolidated and categorized hundreds of technology projects from dozens of internal and external technology providers. Program and Project Management Increased efficiency and reduced costs by implementing the Browser/ Operating System program.  Re-engineered Client Service Level Agreement (SLA) Reporting. Directed the program and delivered contractual, client-specific and generic SLA reporting showing operational and technical performance against existing client SLAs. Continually improved data collection and reporting methods.
    View
  • Fidelity Investments
    Senior Director - Platform Technology Management
    Fidelity Investments Jan 2006 - Oct 2008
    Boston, Ma, Us
    Led development and implementation of a new Vendor Management program, unifying performance and availability SLA. Identified and rectified an annual $1.2 million loss-gap between client and technology SLAs.
    View
  • Fidelity Investments
    Director, Ebusiness
    Fidelity Investments Jan 2003 - Jan 2006
    Boston, Ma, Us
    Managed several technology teams and implemented process improvement. Recruited to manage the Web Quality team of 10 associates. Personally delivered the monthly Web Executive Report to the two presidents of Fidelity Technology, presenting availability, performance, and quality metrics for six key, client-facing, web applications including Fidelity.com and Streetscape enabling senior management to prioritize and finance identified technology improvements. Automated the Web Executive Report, providing a push-button, automated process. Reduced an outdated, 65-page report with a three week production time to a real-time, 18-page, comprehensive Executive Report.
    View
  • Fidelity Investments
    Director, Institutional Brokerage Group Technology
    Fidelity Investments Jan 2000 - Jan 2003
    Boston, Ma, Us
    Built the TechOps team of eight associates, assuring 24/7 availability of the IBG portal and release management for all monthly and off-cycle installs. Managed the Internet Operations Center and Gomez relationships, establishing availability and performance monitoring, data collection and reporting for the Streetscape and myStreetscape applications and infrastructure.
    View
  • Fidelity Investments
    Senior Business Analyst, Institutional Brokerage Group
    Fidelity Investments Jan 1999 - Jan 2000
    Boston, Ma, Us
    Project Manager for the Brokerage Trading Portal Common Administration System (CASY) to administer security, entitlements and site customization for hundreds of client-specific trading sites.Analyst for Streetscape User Interface Redesign, Project Manager for View Matrix and View Migration
    View
  • Fidelity Investments
    Senior Application Specialist, Fiis
    Fidelity Investments Jan 1994 - Jan 1998
    Boston, Ma, Us
    Business Analyst and Development Manager: 401(k) retirement proposal system, client/server aspect of Year2000, developed mainframe component of the FIIS Voice Response Unit
    View
  • Bank Of Boston
    Senior Systems Consultant
    Bank Of Boston Jun 1988 - Jun 1994
    Us
    Network Application ServicesNAS was responsible for the entire Bank of Boston electronic mail infrastructure and all process and procedure around its implementation and support. I managed several NAS projects: Privacy Policy, Directory Synchronization, Bulletin Board Synchronization, Account Maintenance and Clean Up, Storage Management System (SMS) Renaming, Contingency TestCash ManagementResearched and documented PEP+ batch job dependencies and led the rewrite of the ACH nightly cycle’s JCL, reducing the nightly processing time by several hours. Assisted in the consolidation of affiliate ACH systems and operations into the Bank of Boston's Common Software PEP+ 3.0 environment.Mutual FundsMainframe developer for their Mutual Fund Transfer agency. Integrated new tax withholding logic into batch, online and batch-post programs for BKB, Pioneer and Colonial, in order to bring the Eagle System into compliance with IRS tax withholding regulations
    View
  • Mountain Bell
    Programmer / Analyst
    Mountain Bell Feb 1986 - Nov 1987
    Mainframe programmer on the COIN system, reporting profitability and building collection schedules for the pay telephones.

Dale Heath (Mba, Csm) Skills

Program Management Sdlc Process Improvement Business Analysis Vendor Management Product Management Management Project Management Software Project Management Leadership Business Process Improvement Requirements Analysis It Strategy Software Development Sharepoint Agile Methodologies Pmo Databases Integration Team Leadership Team Building Development Management Business Development Strategy Software Documentation Testing Enterprise Software It Management Business Intelligence Quality Assurance Agile Project Management Product Development Strategic Planning Project Portfolio Management Business Process .net Cross Functional Team Leadership Requirements Gathering Visio Release Management Project Planning Enterprise Architecture Business Requirements Data Warehousing Ms Project Software Quality Assurance Saas Pmp Resource Management Mobile Devices

Dale Heath (Mba, Csm) Education Details

  • D'Amore-Mckim School Of Business At Northeastern University
    D'Amore-Mckim School Of Business At Northeastern University
    High Tech Mba
  • Devry Institute Of Technology
    Devry Institute Of Technology
    Computer Information Systems

Frequently Asked Questions about Dale Heath (Mba, Csm)

What company does Dale Heath (Mba, Csm) work for?

Dale Heath (Mba, Csm) works for Wind River Environmental

What is Dale Heath (Mba, Csm)'s role at the current company?

Dale Heath (Mba, Csm)'s current role is Business Analyst.

What is Dale Heath (Mba, Csm)'s email address?

Dale Heath (Mba, Csm)'s email address is da****@****fmr.com

What is Dale Heath (Mba, Csm)'s direct phone number?

Dale Heath (Mba, Csm)'s direct phone number is +161777*****

What schools did Dale Heath (Mba, Csm) attend?

Dale Heath (Mba, Csm) attended D'amore-Mckim School Of Business At Northeastern University, Devry Institute Of Technology.

What skills is Dale Heath (Mba, Csm) known for?

Dale Heath (Mba, Csm) has skills like Program Management, Sdlc, Process Improvement, Business Analysis, Vendor Management, Product Management, Management, Project Management, Software Project Management, Leadership, Business Process Improvement, Requirements Analysis.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.