Dale Kampschroeder Email & Phone Number

Wilsonville, Or

*Travel globally to train customers in both system operation and maintenance repair.*Create instructor materials (course outlines, background material, instructional materials, and training aids).* Assist in design of computer-based and multimedia curriculum.* Continuously enhance technical instructional delivery and presentation skills.* Ensure the quality and consistency of course content throughout a course life cycle.* Manage the training program in accordance with business needs, regulatory requirements, and Quality Management System.* Plan and direct classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops.

Wilsonville Or

Responsible for developing and executing project work plans according to project scope, deadlines, client needs and resource staffing. • Accountable for design, development, delivery, and quality of all project deliverables. • Manage daily project team activities including progress, project budget, customer interactions, issue resolution issue escalation, and mitigate project risk. • Make project staffing decisions based on project priorities, resource skill set, availability, and professional development opportunities.• Manage, coach, train, and evaluate teams consisting of 4 to 15 people. (Learning Consultants, Instructional Designers, Graphic Designers, Developers, and contractors) Provide effective and timely feedback on performance.• Identify innovative learning solutions for customer learning needs.• Collaborate with customers to ensure consistent and seamless project delivery.

Portland, Oregon Area

(Contract through The Kalles Group)

Hood River, Or

CPI Project Lead / Technical Writer (Contract through Aerotek)Joined Insitu as a Technical Writer, creating documentation, Enterprise Architecture diagrams, and process maps for Business Planning & Forecasting along with Aircraft Production process improvement. Was selected to lead the Business Planning/Forecasting project, setting the framework for future projects of the newly formed Continuous Process Improvement Team. • Created procedures, policies, work instructions, and process maps for process improvement activities.• Developed Cost\Benefit Analysis, Project Schedule, Project Plan utilizing the Six Sigma DMAIC process, and presented the project to the Enterprise Review Board which was approved.• Facilitated Lean VSM Projects for Aircraft / Ground Control Systems, Propulsion Production and Inventory, improving seven processes by as much as 57%. •Oversaw line layout of the new production facility for Aircraft, Ground Control Systems, and Propulsion production.• Developed and implemented a Lean 6S Program in both Production and Inventory, complete with training.

Wilsonville, Or

(Contract Position) Developed new service manuals for power generators produced in China; reviewing, correcting existing service manuals, parts lists. Created exploded views and parts lists for new generator products. Interfaced daily with the China team to discuss product manufacturing and quality control issues, allowing synergy of solutions. Developed extensive quality control documents to be used in the manufacturing process and quality assurance programs.

Portland, Oregon Area

•Specialized in development and delivery via classroom training in electronic repair and e-Learning programs for all medical monitoring products. Target audience: biomedical engineers and internal service personnel.•Managed domestic and international schedules and resources for training delivery. •Maintained regulatory training compliance records for 100+ employees in the following departments: Service Engineering, Technical Support, Field Service, Product Service.•Developed the first e-Learning service repair training programs for Welch Allyn products. The courses were comprised of ten modules, including disassembly / reassembly videos, functional verification / calibration procedures, and course test. Courses were developed using the Adobe Captivate CS5, Adobe e-Learning suite, and Premier Pro for video editing.•Produced ten classroom and e-Learning programs in-house, saving Welch Allyn over $60K per course in development costs.•Generated over $100K per year in revenue for the training department.•Defined and mapped the department requirements, deliverables, budgets, and cost controls.•Due to a device software problem, quickly developed a global plan to implement mandatory software updates on 17,000 medical devices without customers having to ship devices back to Welch Allyn service centers, saving the company over $1.2 million and improving customer satisfaction.•Developed and implemented a service website to provide Welch Allyn Service Centers the appropriate product repair information and tools needed to support global customers.•Service team lead for SAP training, corporate implementation, and 3+ years SAP application usage.

Greater Milwaukee Area

Interfaced with the PET/CT R&D department to design and develop subsystem service strategies for new products and field replacement of obsolete legacy system components. Developed and maintained service manual content and technical bulletins. Created and maintained serviceability road maps for PET/CT systems. Defined, measured, analyzed, improved, and reported on PET/CT service metrics. Worked alongside the Quality team to improve product reliability.•Delivered five Six Sigma projects with a cost savings of $220K.

As, Electronics, Computer Science

Electrical Engineering