Dale Longtin Email & Phone Number

Eden Prairie, Minnesota, United States

Senior Laboratory Technician responsible for oversight of manufacturing and laboratory operation support. Provides training and work direction for Lab Technicians. Supports mechanical engineering efforts and collaboration with contract manufacturers to produce cost effective products. Execution of calibration, preventative maintenance and safety procedures.

Eagan, Minnesota

Responsible for helping to maintain multiple data center sites for Thomson Reuters. Activities include installing and removing assets, maintaining supporting infrastructure and troubleshooting hardware issues. Works closely with vendors to resolve issues, and performs training of assistant technicians.

Eden Prairie

Supports manufacturing product lines with contract manufacturer. Releases new products from the engineering team and develops new procedures and supporting materials. Provides On-Site support for customer locations. Assists with design for manufacturing and initial delivery reviews to resolve manufacturing issues.

Minnetonka, MN

Responsible for overseeing the transfer of manufacturing to production facilities outside of the US. Assisting with training new hires, overseeing over-all quality control and resolving manufacturing issues to ensure customers high standards are continued to be met and that orders are still sent out on time.

Minnetonka, Minnesota

Responsible for assembling, testing and repairing rack-mountable and portable network analysis and management appliances. Lead position requires training and oversight of technicians, maintaining documentation and procedures, and ensuring the quality and consistency of products.

Responsible for assembling, testing and repairing rack-mountable and portable network analysis and management appliances. Products require interaction with a wide variety of network hardware including large scale high performance RAID configurations, taps, SAN's, and telecommunications equipment.

Performed the diagnostics and repair of both desktop and laptop computers in a retail setting. Also performed B2B on-site support and in-home support to residential customers. Specialized in open laptop repair, data recovery, and malware removal.

Tested and refurbished used computer equipment to maintain store stock. Provided 48 hour turn around in-store service, and on-site services to customers and small businesses. Provided over the phone support and warranty claims when needed.

Mahtomedi, MN

Assisted IT Managers with deployment of new equipment and refurbishing and re-deployment of old equipment. Helped answer help desk tickets for district staff and technical needs.

Engineering Technology, General

High School Diploma, General

Activities and Societies: Yearbook Staff