Dalen Smith Email & Phone Number

Chesapeake, Va

Serve as project COMPOSE/ISNS Technical Expert for MSC Afloat and perform duties with limited supervision.* Hyper-V installation and integration* VMware instillation and integration* Navy COMPOSE/ISNS/C4S* COMPOSE 3.0/4.0/ 4.1* Windows 2008 Active Directory, Standard Networking capabilities * Windows 2003 Active Directory, Standard Networking capabilities * Installation and maintenance of Intel-based servers* Microsoft Exchange 2003/2007/2010* Active Directory administration including DNS configuration and maintenance * HBSS administration* GCCS Instillation and integration* Centrix-M Installation and maintenance* Microsoft Office Suite (MS Project, MS Excel)* Hardware administration and testing, network validation, systems monitoring andintegration with other enterprise applications, including GOTS applications specific to MSC ships.

Norfolk, Virginia Area

Provide technical support for COMPOSE/ISNS Electronics Technician Lead for MARMC.* Navy COMPOSE/ISNS/C4S* COMPOSE 3.0/3.5/4.0/ 4.1* CANES* CND 1.4* Windows 2008 Active Directory, Standard Networking capabilities * Windows 2012 Active Directory, Standard Networking capabilities * Microsoft Exchange 2003/2007* Active Directory administration including DNS configuration and maintenance * HBSS administration* Centrix Installation and maintenance* VMWARE administration and maintenance

Chesapeake Va

Serve as project COMPOSE/ISNS Technical Expert for MSC Afloat and perform duties.• Navy COMPOSE/ISNS/C4S• COMPOSE 3.0/4.0/ 4.0.1• MSC Non-POR systems• Windows 2008 Active Directory, Standard Networking capabilities• Windows 2003/2008/2012 Active Directory, Standard Networking capabilities• Installation and maintenance of Intel-based servers• Microsoft Exchange 2003/2007/2010• Active Directory administration including DNS configuration and maintenance• HBSS administration• GCCS Instillation and integration• Centrix Installation and maintenance• Microsoft Office Suite (MS Project, MS Excel)• Hardware administration and testing, network validation, systems monitoring and integration with other enterprise applications, including GOTS applications specific to MSC ships.

Langley Afb

* Perform analyses and studies related to technology trends to enhance current offerings* Participate in the development of technical solutions and provide input to technical proposals for new business* Provide highly technical and specialized guidance and hands-on programming / development support regarding IT solutions to complex business and information processing problems for clients

Lead Network Administrator on board a Nimitz class super carrier USS Carl Vinson.• Lead a focused team of technicians in the re-imaging of 800+ networked workstations.• Provided training in excess of 1000+ man hours to 25-30 technicians.• Reloaded from scratch entire domain supporting 1500+ individual users.• Oversaw installation and implementation of Storage Area Network appliance for backup and archival purposes.• Streamlined and implemented new procedures on management of bandwidth.• Provided direct assistance to Center for Naval Analysis on implementing changes to bandwidth management systems for increased efficiency of forces both domestic and abroad.• Implemented training of focused troubleshooting techniques aimed at saving man hours and equipment from unnecessary downtime.

Franklin Nc, 28734

Performed maintenance of personal computers and peripheral equipment, identifying problems and providing appropriate solutions. Installed operating systems and applications and conducted technical training demonstrations. Repaired, serviced, and replaced parts, boards, and equipment for Dell, Hewlett Packard, and Xerox computers. Performed troubleshooting of personal computers and peripheral equipment, identifying problems and providing solutions.• Installed and configured IP security cameras in retail locations, Cabled and installed 200+ new workstations on domain, performed rebuild maintenance on HP LaserJet Printers.

Franklin Nc, 28734

Assisted with planning, implementing, and testing systems. Completed testing and installation of new equipment. Troubleshot LAN connectivity problems and hardware issues. Installed and upgraded software. Monitored network systems and notified appropriate technical support personnel of system problems.• Provided timely accurate cabling of new servers and racks installed in data center. Built new servers to support raid and installed operating system from clean install as well as image loading to specifications lined out by engineers. Maintained over night watch of all network and data processing systems during times of critical availability.• Expanded basic networking skills on hardware to competent network technician.

Franklin, Nc

Resolve customer issues using the computer system, answer phones and respond to customer requests, provide customers with product and service information, transfer customer calls to appropriate staff, identify, research, and follow-up on customer inquiries not immediately resolved, complete call logs and reports, recognize, document and alert the supervisor of trends in customer calls, recommend process improvements, and other duties as assigned.* Provided specialized customer support on network issues encompassing both peer to peer workgroup networks and windows domain networks.* In depth analytical skills. Focus on both written and verbal.* Provided training to new customer service representatives on basic network architecture, IP schemes, and troubleshooting techniques