Dalena Tran Email & Phone Number

• Partner directly with other UX practitioner working on customer-facing employee experience• Design and envision future experiences iteratively in a dynamic "test & learn" driven environment• Provide recommendations that influence stakeholder's design decisions with data and user feedback• Actively participate in design discussions and workshops with key stakeholders• Help conduct user research and use analysis methods to answer questions and fill knowledge gaps• Create storyboard, wireframes, user flow diagrams, prototypes, and other interactive designs• Work collaboratively with other UXD practitioners (UX Architects, Visual Designers, Product Designers, Content Strategists), Technologists, Solution Architect, on interaction design principles, best practices, and feasibility

Remote

• Design innovative solutions aligning user needs and fulfilling business objectives • Conduct frequent, quick feedback loops through user research, testing, and metrics analysis and articulate ideas clearly and effectively• Frame problems, uncover patterns, discover opportunities, and visualize possibilities through designs• Responsible for creating wireframes and rapid iterations of prototypes and other design assets, that can be tested and validated• Interpret brand, user, and business needs to develop innovative, creative, and results-oriented solutions • Prioritize opportunities, constraints, and features with the product team• Communicate and pair with other designers, as well as with Product Managers, Engineers, Data Scientists, and Marketing

Remote

• Create digital design assets and brand identity for gaming and cultural startup• Develop marketing and sales collateral for sponsorships and partnerships

Remote

• Lead cross-disciplinary design team in designing a virtual learning challenge POC, in EdTech at virtual learning startup• Accountable for user research, information architecture, wireframing, prototyping, user testing and content strategy• Collaborate remotely with all designers and developers to ensure delivery and quality of design systems and products

• Lead UX/UI design initiatives for a number of design challenges, side projects, and redesigns

Remote

• Investigated using Google Scholar to compile relevant research articles using specific criteria to aid in quantitative study• Identified assessment data of interest and accurately coded clients’ data in Excel according to protocol

Torrance, California

• Led therapy sessions and managed maladaptive behaviors• Collaborated with family and treatment team members to provide treatment effectively• Accurately collected and analyzed behavior data to make decisions about treatment interventions

Seattle, Washington

• Interpreted data into meaningful insights for social media campaigns• Conducted exploratory data analysis for increased visibility and activity with users• Considered alternative designs for marketing materials i.e. advertisements

Irvine, California

• Volunteer position for sorority chapter at UC, Irvine• Developed promotional logos and illustration graphics for for Facebook, Instagram, and printed apparel using Adobe Photoshop and Illustrator

Torrance, California

• Assessed existing information and content structure to evaluate usability, accessibility, and usefulness to the end-user• Monitored end-user interactions and behavior with information and content to continuously improve and refine design

Ux Certification, User Experience Design & User Interface Design

A 10-month remote learning program that teaches the fundamentals of User Experience Design in two main models: Design Thinking and Human.

Bachelor’S Degree, Psychology

Activities and Societies: Gamma Phi Beta, Circle K, Vietnamese Student AssociationMinor in Psychology and Social Behavior. External.

Psychology

Activities and Societies: Circle K, Astrology ClubMember of Circle K International, Technology Chair, Co-Historian, Interclub Council.