Dale N. Smith

Dale N. Smith Email and Phone Number

Director of Sales and Marketing at Andaz Costa Rica Resort at Peninsula Papagayo @ Andaz Costa Rica Resort at Peninsula Papagayo
Dale N. Smith's Location
San Francisco, California, United States, United States
Dale N. Smith's Contact Details
About Dale N. Smith

Strategic leader who develops and unleashes the talent of his team to achieve extraordinary results. Awarded Director of Sales & Marketing of the Year for Hyatt’s Americas Region in 2024 after multiple years of record-setting financial performance and growth. In this role, I am leveraging my extensive experience in luxury hotels and resorts to grow long-term partnerships and implement creative ideas in order to ensure guest, client and owner expectations are met and exceeded. Andaz Costa Rica is a stunning hillside retreat immersed in nature, offering commanding views of Culebra Bay. The unique organic architecture, carefully crafted interior design and dining concepts provide guests with a truly authentic Costa Rican experience. We invite you to express your Andaz and embrace the charm and beauty that awaits you in Guanacaste, Costa Rica.

Dale N. Smith's Current Company Details
Andaz Costa Rica Resort at Peninsula Papagayo

Andaz Costa Rica Resort At Peninsula Papagayo

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Director of Sales and Marketing at Andaz Costa Rica Resort at Peninsula Papagayo
Dale N. Smith Work Experience Details
  • Andaz Costa Rica Resort At Peninsula Papagayo
    Director Of Sales And Marketing
    Andaz Costa Rica Resort At Peninsula Papagayo Apr 2016 - Present
    Liberia, Guanacaste, Cr
    Strategic leader who develops and unleashes the talent of his team to achieve extraordinary results. Awarded Director of Sales & Marketing of the Year for Hyatt’s Americas Region in 2024 after multiple years of record-setting financial performance and growth. Responsible for sales, marketing, public relations, social media and event planning team at 176 room luxury lifestyle destination resort. Remotely manage a resort and US based team of 14 talented individuals.
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  • Hyatt Hotels Corporation
    Director, Strategic Accounts- Americas
    Hyatt Hotels Corporation Feb 2015 - Apr 2016
    Chicago, Il, Us
    Responsible for key account relationship management, business development, and revenue growth in the North American group meetings and incentives segment. Assist clients to strategically place programs at properties that will meet business objectives, budget parameters and location preferences. As a key client partner, I also assist with program design, brand alignment, event marketing resources, trouble shooting and other actions to ensure program success.Additionally, I collaborate closely with Hyatt's luxury properties to implement actions for elevated service delivery, exceptional group event operations and strategic brand alignment for select high profile events.
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  • Four Seasons Hotels And Resorts
    Director Of Sales
    Four Seasons Hotels And Resorts Jul 2012 - Aug 2014
    Toronto, Ontario, Ca
    Managed a team of remotely based group and leisure sales managers, identified new opportunities to drive revenue growth throughout all areas of the resort, developed innovative sales tools, refined processes to increase efficiency and sales effectiveness for sales and conference services. Individually responsible for driving growth in group revenue from key incentive accounts throughout the Midwest USA in addition to providing support for my team to help them achieve sales results.
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  • Four Seasons Hotels And Resorts
    Sales Manager
    Four Seasons Hotels And Resorts Oct 2009 - Jul 2012
    Toronto, Ontario, Ca
    In-market remote sales based in San Francisco, CA. Responsible for managing group accounts in California and several western states. Increased territory production by 76% in the first year. Consistently exceeded sales goals, finishing 2010 at President's Club status at 146% and finished 2011 at 119.58% of goal.
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  • Four Seasons Hotels And Resorts
    Manager, Worldwide Sales
    Four Seasons Hotels And Resorts Mar 2008 - Sep 2009
    Toronto, Ontario, Ca
    Responsible for developing key third party, corporate and association accounts throughout Northern California. Primary role was to increase market share from low producing accounts and initiate business development efforts to drive group business to entire portfolio of hotels. Planned client events, trade shows, group sales calls and other initiatives to generate group business. Worked strategically with individual hotel/resort Sales Managers to mentor and assist with revenue growth from this territory.
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  • Four Seasons Hotels And Resorts
    Director Of Sales
    Four Seasons Hotels And Resorts Jan 2006 - Mar 2008
    Toronto, Ontario, Ca
    Opened a newly built hotel and helped stabilize to a successful operation. Managed the sales team, providing motivation and strategic direction on business development, implemented systems and tools to assist with direct selling efforts and was responsible for managing group clients based in the Northeast, Midwest and Stanford University departments. In 2007, exceeded sales goal, achieved President's Club and led the team to finish at 112% of annual goal.
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  • Four Seasons Hotels And Resorts
    Sales Manager
    Four Seasons Hotels And Resorts Sep 2001 - Jan 2006
    Toronto, Ontario, Ca
    Opened a newly built hotel and assisted with developing a critical collection of sales tools for the team. Responsible for developing group business from Midwest US based clients with a special focus on the incentive and insurance markets. Exceeded sales goal in 2005 finishing at 166% and achieving President's Club.
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  • W Hotels
    Executive Meeting Manager
    W Hotels Sep 1999 - Aug 2001
    Developed key group market segments, with a special focus on the entertainment market, for new hotel and brand. Exceeded sales goal in 2000, finishing at 238% and achieving President’s Club. Named Starwood’s “Salesperson of the Year” for North America in 2000
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  • Marriott International
    Sales Manager
    Marriott International Jun 1997 - Aug 1999
    Bethesda, Md, Us
    Responsible for group sales, focusing on professional sports teams, religious organizations, regional associations and other not-for-profit organizations. Consistently exceeded sales goals and grew production from traditionally low producing market segments for critical need periods for the hotel.
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Dale N. Smith Skills

Hotels Hospitality Resorts Management Hotel Management Hospitality Industry Sales Selling Pricing Hospitality Management Food And Beverage Leisure Sales Operations Leadership Sales Management Strategic Planning Business Development New Business Development Strategic Account Growth

Dale N. Smith Education Details

  • Miami University
    Miami University
    Marketing

Frequently Asked Questions about Dale N. Smith

What company does Dale N. Smith work for?

Dale N. Smith works for Andaz Costa Rica Resort At Peninsula Papagayo

What is Dale N. Smith's role at the current company?

Dale N. Smith's current role is Director of Sales and Marketing at Andaz Costa Rica Resort at Peninsula Papagayo.

What is Dale N. Smith's email address?

Dale N. Smith's email address is da****@****ott.com

What is Dale N. Smith's direct phone number?

Dale N. Smith's direct phone number is +141598*****

What schools did Dale N. Smith attend?

Dale N. Smith attended Miami University.

What skills is Dale N. Smith known for?

Dale N. Smith has skills like Hotels, Hospitality, Resorts, Management, Hotel Management, Hospitality Industry, Sales, Selling, Pricing, Hospitality Management, Food And Beverage, Leisure.

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