Dale Oakley Email and Phone Number

Assist clients with all aspects of the luxury automotive buying process. Responsible for selling new and/or pre-owned vehicles, positively impacting gross profit, volume, and customer satisfaction standards while conducting business in an ethical and professional manner. Selling vehicles that satisfy the client’s needs, while meeting or exceed dealership sales goals. Proficient in using the dealership customer relationship management system (CRM) in managing all customer contact and keeping accurate records of every contact result. Building relationships with customers and consulting with them to determine their needs. Presenting vehicle selections best suited to each customer's stated needs and benefits in action during the vehicle test drive. Negotiate sales and follow up on all post-delivery items. Generating new business by prospecting, making follow up calls to customer base and referral sources, and educating all potential customers on our products and incentive programs

I have worked for BMW and Lithia Motors since 2011. I began my career with lithia Motors in Medford Oregon and transferred to Seattle in March 2013 Assist clients in choosing highline luxury vehicles

Responsible for the development and performance of all sales activities in assigned market. Staff and direct a sales team and provide leadership towards the achievement of maximum profitability and growth in line with company vision and values.Established plans and strategies to expand the customer base in the marketing area and contribute to the development of training and educational programs for clients and Account Executives.Demonstrated strong crisis management skills in preventing the threatened loss of business from poor business relationships. Took immediate, decisive steps that repaired damaged relationships, rebuilt trust and cemented loyal partnerships that have continued to the present day. Developed certificate of satisfaction program resulting in increased customer satisfaction

Led the regional advertising sales department, securing new advertisers in an extremely competitive economic landscape.Over saw the sales team for one national publication and a group of three regionalPublications. , increasing readership and building Relationships with prospective advertisers.Created new employee incentive programs in order to increase sales, fosterTeamwork and motivate team. Conducted sales meetings and conference calls. Lead team to transition from print advertising to a multimedia approach. Achieved top internet sales company wide.

Performed a number of vital functions, including reviewing and confirming the agreed-upon sales figures, preparing salespeople to confer with customers about needed services or products, consulting with customers to determine their wants and needs and presenting products to fulfill them, obtaining credit approval, and preparing delivery documentation.

Establish and maintain sales route. Provide excellent customer service through relationship developed with retail store owners/managers. Introduce and place new products as available. Deliver and merchandise product as needed. Grow existing customer base. Assist in training company salesmen on effective selling techniques

Provided quality maintenance services and logistic support for the twelvesubmarines of submarine squadron eight and the eight submarines of submarineSquadron six. Completed phased maintenance availability. Responsible for thepreservation, cleanliness and maintenance of all deck department spaces aboardSupport ship.Seaman of the quarter. Battle efficiency award.Deck seamanship award. National Defense service metal.Group Two letter of commendation.